L2 Desktop Support jobs in United States
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First Soft Solutions LLC ยท 4 months ago

L2 Desktop Support

positionJersey City, NJ
timeFull-time
remoteOnsite
seniorityMid Level

First Soft Solutions LLC is seeking an L2 Desktop Support professional to join their team. The role involves escalated technical troubleshooting for complex hardware, software, and network issues, along with user account management and system maintenance.

Information Technology & Services
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H1B Sponsor Likelynote

Responsibilities

Administer, maintain servers, troubleshoot hardware, software, ensure system integrity
Design, deploy infrastructure, collaborate cross-teams, optimize performance proactively
Implement security protocols, monitor breaches, respond to incidents efficiently
Manage backups, test disaster recovery, maintain business continuity plans
Document configurations, support users, improve systems with continuous monitoring

Qualification

Technical troubleshootingOperating systems knowledgeNetworking skillsEnterprise applicationsProblem-solving skills

Required

Advanced technical knowledge of operating systems
Advanced technical knowledge of networking
Advanced technical knowledge of enterprise applications
Strong problem-solving skills
Administer and maintain servers
Troubleshoot hardware and software
Ensure system integrity
Design and deploy infrastructure
Collaborate cross-teams
Optimize performance proactively
Implement security protocols
Monitor breaches
Respond to incidents efficiently
Manage backups
Test disaster recovery
Maintain business continuity plans
Document configurations
Support users
Improve systems with continuous monitoring

Company

First Soft Solutions LLC

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When you hire First Soft Solutions, you're hiring a strategic technology consulting partner committed to helping you meet your unique business and technology objectives on time, on budget and with an optimal experience.
dateFounded in 2006
location
Monmouth Junction, NJ, US
people-size51-200 employees
web-link
http://www.firstsoftsolutions.net

H1B Sponsorship

First Soft Solutions LLC has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (3)
2023 (5)
2022 (9)
2021 (11)
2020 (11)

Funding

Current Stage
Growth Stage
Company data provided by crunchbase