CDW · 4 months ago
Solutions Architect-Configuration Services
United States
Full-time
Remote
Entry, Mid Level
$60K/yr - $90K/yr
2+ years expCDW is a leading multi-brand provider of information technology solutions, and they are seeking an Inside Solution Architect-Configuration Services to support Account Managers in selling services related to Configuration Center solutions. The role involves designing solutions, educating Account Managers, managing customer documentation, and providing sales support for customer projects.
AnalyticsArtificial Intelligence (AI)Cyber SecurityGraphic DesignHardwareInformation TechnologySoftware
Responsibilities
Designs Configuration Center solutions for primary technology products and services
Educates Account Managers by conducting short training classes on Configuration Services
Explains features, benefits, and technical specifications of Configuration Services products and solutions
Explains conceptually how Configuration Services are configured and implemented for customers
Research new technologies, including hardware and software capabilities, create process documents, maintain web forms & documentation and develop streamlined process improvements
Contributes to the team’s knowledge base and readily shares knowledge with other Inside Solution Architects and Account Managers regarding Configuration Services
Communicate directly with CDW sales and train Account Managers on Configuration Services
Manage Configuration Services’ customer-facing documentation and activities
Assist with the development and maintenance of Configuration Services marketing material
Follows up and responds to questions regarding registrations and closed deals, and escalation needs
Provide exceptional sales support for customer projects, troubleshoot network software and hardware issues, update image servers and document issues & resolutions
Tracks sales leads, manages sales pipeline from lead to closure for sales over segment threshold
Produces quotes and BOMs
Creates quotes for high priority RFPs and/or assists with RFP content
Produces sales forecast reports
Reviews quotes and orders for accuracy
Act as a consulting resource for CDW sales, customers and the CDW technical staff regarding Configuration Service solutions
Discusses solutions at a conceptual level with customers and potential customers
Explains the solutions features and benefits
Explores additional sales opportunities through new service maintenance contracts and renewals
Advises Account Managers on service pricing
Coordinates and collaborates with Partners and Account Managers to map accounts to opportunities and achieve sales goals
Qualification
Required
Associate's degree or two years of relevant work experience
2 years of pre-sales experience
Proficient in Microsoft office applications
Proven success and experience selling technologies solutions and services
Knowledge and proven success of engaging and working with sales teams
Ability to execute on territory goals and metrics
Applicant should demonstrate solid attention to detail and a penchant for accuracy
Ability to adapt and change to the business needs of the practice and team coverage model
Strong interpersonal and presentation skills, including consulting skills
Ability to communicate both orally and written effectively using a variety of styles and techniques appropriate to the audience
Strong passion for learning and teaching others
Ability to formulate complex and comprehensive materials such as legal documents, authoritative reports, official publications of major scope and impact, etc., and/or to make formal presentations both inside and outside of the immediate work area
Strong organizational skills with a proven track record of meeting deadlines and the ability to adapt to the changing needs of the business
Ability to think creatively and come up with proactive ideas that will increase sales
Proven ability to proactively collaborate and build relationships, take initiative and creatively problem solve
Ability and willingness to travel up to 20% or as needed to other CDW locations, meetings and client sites
Preferred
Bachelor's Degree, a plus
Proven success and experience selling technologies solutions and services to small business, enterprise or global customers a plus
Technical Accreditations and/or Certifications a plus
Active accreditation from leading Configuration Services partners a plus
Benefits
Annual bonus target of 25% subject to terms and conditions of plan
Benefits overview: <https://cdw.benefit-info.com/>
Company
CDW
At CDW, we know how to make technology work so people can do great things.
10001+ employees
H1B Sponsorship
CDW has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (59)
2024 (49)
2023 (37)
2022 (86)
2021 (44)
2020 (19)
Funding
Current Stage
Public CompanyTotal Funding
$58.74M2015-08-01Post Ipo Equity· $58.74M
2013-06-27IPO
2008-07-31Series Unknown
Leadership Team
Christine Leahy
President & CEO
Sanjay Sood
Chief Technology Officer
Recent News
2026-01-05
2025-12-24
2025-12-03
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