Senior Associate, Creator Experience jobs in United States
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ShopMy · 2 days ago

Senior Associate, Creator Experience

positionUnited States
timeFull-time
remoteRemote
seniorityMid, Senior Level
money$80K/yr - $100K/yr
date2+ years exp

ShopMy is revolutionizing digital marketing by connecting brands with top talent, and they are seeking a Senior Associate, Creator Experience to support and grow their top-earning creators. This role involves providing high-touch support, monitoring creator performance, and collaborating with various internal teams to enhance the creator experience.

Advertising PlatformsBrand MarketingContent CreatorsDigital Marketing

Responsibilities

Partner with creators to adopt best practices, unlock opportunities, and increase revenue on ShopMy
Monitor creator data and surface tailored recommendations that drive measurable growth
Resolve inquiries quickly, troubleshoot issues, and ensure creators feel supported at every step
Work with internal teams to deliver seamless experiences and scalable support models

Qualification

Customer success experienceAccount management experienceRelationship buildingDigital marketing toolsSalesforce proficiencyCreator platformsAffiliate programsFashion trendsCommunicationOrganizational skillsProblem-solving mindsetAttention to detailIndependent work

Required

Bachelor's Degree
2–4 years of experience in customer success, account management, partnerships, or creator economy roles
Strong track record of building and maintaining relationships with high-profile talent
Excellent communication and organizational skills with sharp attention to detail
Problem-solving mindset and ability to work independently

Preferred

Familiarity with creator platforms, affiliate programs, digital marketing tools, and fashion trends
Proficiency in Salesforce

Benefits

Medical & Dental Coverage at 70%
Equity in ShopMy
Flexible PTO
14 weeks of parental leave
Reimbursements up to $200/month to spend on teammate outings
401k program (3% automated contribution from ShopMy!)
Wellhub Membership
Company retreats
Opportunity to monetize your influence- all employees build out a ShopMy page!
Birthday PTO

Company

ShopMy

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ShopMy connects brands and creators for seamless partnership and monetization.
dateFounded in 2020
location
Holden, Massachusetts, USA
people-size51-200 employees
web-link
https://shopmy.us

Funding

Current Stage
Growth Stage
Total Funding
$175M
Key Investors
AvenirInspired Capital PartnersRand Currier
2025-10-22Series C· $70M
2025-01-24Series B· $77.5M
2024-03-14Series A· $18.5M

Leadership Team

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Christopher Tinsley
Co-Founder
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Tiffany Lopinsky
Co-Founder | COO
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Recent News

Global Cosmetics News
2025 in Review: Funding the Future – Capital Flows Prioritise Scale and Resilience
2025-12-31
Business Insider
These 13 creator economy startups pulled in about $2 billion in funding this year
2025-12-26
Business Insider
6 brands that influencers got you to buy in 2025
2025-12-14
Company data provided by crunchbase