Apply on Employer Site

CoinFlip · 4 months ago

KYC/Onboarding Team Lead

Chicago, IL, USA

Full-time

Onsite

Mid Level

$95K/yr - $115K/yr

4+ years exp

CoinFlip is a global digital currency platform company, focused on providing consumers simple and secure access to buy and sell cryptocurrency. The KYC/Onboarding Team Lead is responsible for overseeing the customer onboarding and identity verification function, ensuring compliance with KYC and AML regulations while maintaining a positive customer experience. This role involves managing a team, collaborating with various departments, and driving operational performance metrics.

BitcoinBlockchainCryptocurrencyFinancial ServicesFinTechVirtual Currency

Responsibilities

Ensure all onboarding processes meet AML and KYC regulatory requirements

Manage and lead KYC / CDD / EDD operations, including executing processes in accordance with CoinFlip’s policies and overseeing the KYC control environment

Lead KYC/Onboarding team

Allocate KYC/Onboarding team workload effectively, monitor performance, and provide regular feedback

Produce regular reports to management on KYC metrics

Work closely with Customer Experience and Account Managers to resolve onboarding-related customer matters timely

Partner with other departments to ensure adequate due diligence process is carried out for customer accounts and documentation reviews

Establish, communicate, and execute processes for on-boarding and maintaining customers as aligned with CoinFlip’s AML policies and procedures

Perform KYC tasks, including monitoring high-risk customers and implementing EDD

Review and approve EDD cases

Protects CoinFlip from financial crime risks while supporting

Work with Chief Compliance Officer and Head of AML on KYC/CDD/EDD matters

Other duties as assigned

Qualification

KYC complianceAML complianceBSA complianceKYC toolsManagement skillsCoachingBlockchain knowledgeCAMS certificationProblem solvingCommunication skillsProject management