JMark Services, Inc. · 4 months ago
Knowledge Manager – Multi Levels
JMark Services, Inc. is committed to organizing knowledge effectively to drive mission success, and they are seeking skilled Knowledge Managers to enhance collaboration and streamline information sharing. The role involves designing and managing knowledge management systems, providing user training, and ensuring data integrity and security across all platforms.
EducationNational SecurityProfessional ServicesTraining
Responsibilities
Develop, manage, update, and maintain KM systems (e.g., SharePoint sites, databases, libraries, and internal websites) to serve as repositories for storing, sharing, and utilizing organizational data
Manages the KM environment to advance information
Maintain records and information systems in strict compliance with applicable regulations
Train system users, including Intelligence Community (IC) partners, providing clear and effective user guides as required
Act as the primary point of contact for knowledge management best practices, ensuring optimal use of KM tools
Maintain and update a repository for instructions, Internal Process Documents (IPDs), and policy memoranda to ensure consistency and accessibility
Develop and maintain the organization’s knowledge management environment to foster effective collaboration and information sharing across tools and organizations
Facilitate knowledge transfer initiatives to ensure critical information is documented, retained, and accessible throughout the organization
Ensure all records are accurate, accessible, and secure, maintaining data integrity across all KM systems
Qualification
Required
Bachelor's degree in Information Management, Library Science, Computer Science, or related field
0-15+ years of experience managing SharePoint or other KM platforms in a government or corporate environment
Proven experience in records management, information governance, and KM process development
Strong written and verbal communication skills, with the ability to train and support users
Preferred
Experience supporting DoD, IC, or other federal agencies
Familiarity with IC information sharing policies and security protocols