Adelante Healthcare · 3 weeks ago
Patient Support Center Coordinator
Phoenix, AZ
Full-time
Onsite
Entry Level
1+ years expAdelante Healthcare is a healthcare organization seeking a Patient Support Center Coordinator to maintain a caring and efficient patient environment. This entry-level leadership role involves providing quality customer service, supervising staff, and ensuring effective operations within the Patient Support Center.
Health CareHospitalNon Profit
Responsibilities
Completed at least 1 year of employment in AHC and/or 6 months experience in a leadership role
Show proficiency in all areas; scheduling, referrals, scanning, etc
Show a thorough understanding of EHR and EPM functions
Provide daily direction and communication to employees so that customer service calls are answered in a timely, efficient and knowledgeable manner
Create and maintain a positive high-quality work environment to team members and motivate them to perform at their highest level
Identify system and workflow improvements to enhance the team’s efficiency
Must have satisfactory attendance as defined in AHC Attendance Policy
Must be flexible with schedule
Travel may be required to sites
Other duties as requested or assigned
Qualification
Required
High school diploma (or GED) from an accredited institution plus advanced training
Minimum one (1) year of supervisory or leadership experience in a medical office team and/or approved development plan
Demonstrated understanding of clinical methods and techniques used in record keeping systems
Demonstrated ability in implementing the principles and practices of supervision
Advanced computer efficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and experience in Patient Management System
Professional written communication skills
Ability to perform a variety of assignments requiring moderate exercise of independent judgment
Regular and reliable attendance is an essential function of the position
Outstanding interpersonal, communication and team building skills required
Ability to work effectively in a fast-paced environment. Organized, able to prioritize and work independently
Ability to speak in a clear and understandable manner and write legibly
Ability to meet and deal effectively with clients, associates, and patients
Valid Arizona Driver's License and auto insurance
Valid Level One Fingerprint Clearance Card issued by the Arizona Department of Public Safety for all specialty behavioral health locations
Completed at least 1 year of employment in AHC and/or 6 months experience in a leadership role
Show proficiency in all areas; scheduling, referrals, scanning, etc
Show a thorough understanding of EHR and EPM functions
Provide daily direction and communication to employees so that customer service calls are answered in a timely, efficient and knowledgeable manner
Create and maintain a positive high-quality work environment to team members and motivate them to perform at their highest level
Identify system and workflow improvements to enhance the team's efficiency
Must have satisfactory attendance as defined in AHC Attendance Policy
Must be flexible with schedule
Travel may be required to sites
Preferred
Bilingual (Spanish and English)
Joint Commission accreditation standards
Prior coaching and monitoring experience is desirable and proven ability to interact with individuals at all levels of the organization
Bachelor's degree in Business Administration, Education, related field, or an equivalent combination of education, training and experience is required
Company
Adelante Healthcare
Adelante Healthcare offers medical, dental, behavioral counseling and primary healthcare services.
501-1000 employees
H1B Sponsorship
Adelante Healthcare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (4)
2023 (1)
2022 (6)
2021 (7)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
unknown2024-09-26Grant
Leadership Team
Pedro Cons
Chief Executive Officer
Recent News
2024-01-19
2024-01-19
Company data provided by crunchbase