Capital One · 4 months ago
Full Time Branch Ambassador - Northern Virginia (Arlington/Alexandria Areas)
Bailey's Crossroads, VA
Full-time
Onsite
Entry Level
$48K/yr - $48K/yr
1+ years expCapital One is redefining how people bank, focusing on a customer-centric approach. As a Branch Ambassador, you will engage with customers, perform various banking transactions, and enhance their financial experience while ensuring compliance with operational policies.
Financial Services
No H1B
Responsibilities
You’re friendly and engaging and can connect with customers
You will be able to reduce customer financial anxiety by helping to determine both personal and business financial needs
You’re aware of the importance of being compliant when working at a bank
You’ll support customers in all areas of the branch, from the cash handling and service needs, to rotating throughout the branch based on the customer needs
The overall retail customer experience is improved with fewer handoffs; every Ambassador is equally 'the expert'
You’re naturally curious and like to learn
You’re digitally savvy
Are you a team player?
You’ll research and answer customer inquiries with the intent of enhancing customer retention and engagement by leverage various tools and channels to recommend appropriate solutions
You’ll be able to travel between branches in assigned local area and support the market that you are assigned
Qualification
Required
High School Diploma, GED, or Equivalent Certification
At least 1 year of Retail, Sales or Customer Service experience
At least 6 months of cash handling experience
Preferred
Associate's degree
2+ years of Retail, Sales, or Banking Experience
Benefits
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Company
Capital One
Capital One is a financial services company that provides banking, credit card, auto loan, savings, and commercial banking services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$5.45BKey Investors
Berkshire Hathaway
2025-09-11Post Ipo Debt· $2.75B
2025-01-30Post Ipo Debt· $1.75B
2023-05-15Post Ipo Equity· $954M
Leadership Team
Daniel Arellano
Senior Vice President, Business Cards and Payments
Justin Burch
Senior Vice President
Recent News
2026-01-24
Company data provided by crunchbase