Epiq · 2 weeks ago
eDiscovery Senior Client Services Project Manager
Albany, New York Metropolitan Area
Full-time
Onsite
Mid, Senior Level
$110K/yr - $130K/yr
3+ years expEpiq is a company that values its mission and the people behind it. They are seeking an eDiscovery Senior Client Services Project Manager who will act as the primary point of contact for clients, manage a team, and ensure the successful execution of e-discovery projects while collaborating with various departments within Epiq.
Document ManagementEdiscoveryInformation TechnologyLegalLegal Tech
No H1B
Responsibilities
Discover and interpret the needs of clients
Consult with client on the proper methodology to achieve their goals using Iris’s suite of services
Manage EPIQ internal processes to achieve client goals by communicating with process managers in other departments to guide the overall project
Represent EPIQ in relationships with clients and third parties involved in providing services to those clients
Monitor the work of other Client Services (CS) team members in their efforts to meet client needs
Report on project and team information to Regional CS Manager in order to best manage workloads and service needs throughout Epiq departments
Qualification
Required
Experience with the specifications of multiple processing and hosting platforms
Excellent written and verbal communication skills
Strong problem-solving ability and adaptability
Highly organized and able to manage multiple processes
Availability to work extended hours as needed when client project loads increase
Ability to effectively communicate complex technical solutions to non-technical audiences
Possess excellent customer service, interpersonal and communication skills
Ability to manage multiple tasks with excellent follow through, professional communication, and attention to detail
Proven ability to work well in a team based environment
Minimum of 3 years' experience in e-discovery environment; hosting services are a significant plus
Available to work on-call periodically through the week and occasional weekends
Must be authorized to work in the United States for any employer
Preferred
Industry qualifications such as Relativity Certified Administrator or Relativity Certified Administrator Analytics Expert is a plus
Company
Epiq
Epiq Systems provides legal process outsourcing (LPO) services in the United States and internationally.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2016-07-27Post Ipo Equity
2016-07-27Acquired
1997-02-04IPO
Leadership Team
David Dobson
Chief Executive Officer
Brad Scott
President and Chief Operating Officer
Recent News
globallegalchronicle.com
2025-11-15
Epiq Systems Inc
2025-11-10
Company data provided by crunchbase