Vice President, Client Experience - Healthcare jobs in United States
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Weber Shandwick · 3 days ago

Vice President, Client Experience - Healthcare

Weber Shandwick is seeking a strong Vice President to join their West Coast Healthcare Practice. The Vice President will manage integrated communications programs for clients in the healthcare sector, ensuring effective client engagement and the delivery of strategic communications.

AdvertisingAnalyticsConsultingContentMarketingPublic RelationsReputation

Responsibilities

Manage programs involving integrated media strategies, reputation management, executive thought leadership, internal communications and crisis communications to drive corporate reputation for pharmaceutical, biotech, medical device and health association clients and prospects
Oversee communications programs in support of regulated products including pharmaceuticals and medical devices, including sharing of clinical data and regulatory milestones
Under senior guidance, support development of strategic plans and recommendations tailored to clients’ business objectives
Draft key messaging and execute on materials proposed in plans, including but not limited to enterprise-level content, media strategies and pitches, narratives, strategic decks, and content for branded and unbranded disease awareness campaigns
Maintain daily client contact, serving as a trusted resource and advisor
Facilitate cross-functional team integration (strategy, creative, integrated media specialists, etc.) to deliver on client plans
Act as an effective, two-way translator between clients and teams, actively counseling development of work in the best interest of all parties
Proactively support and suggest improvements and new ideas to exceed client expectations by leveraging industry knowledge and experience
Have ownership of client financials and profitability
Coordinate integration with other agency partners and successfully navigate relationships across internal stakeholders, clients and agency partners
Manage ongoing team resourcing/staffing to ensure successful delivery of work product
Actively participate in agency development and assist with new business
Serve as leader and actively mentor team members to support their professional development and contribute to agency culture and goals

Qualification

Integrated communicationsPharmaceutical account managementProject managementClient engagementMS Office proficiencyLeadershipMentoringCommunication skillsEntrepreneurial spiritCollaborative attitudeAttention to detail

Required

Bachelor's Degree Required
8+ years of experience in PR inclusive of agency experience working on large scale integrated communications campaigns
Strong project management skills and attention to detail
Experience managing high-performing teams; mentoring team members
Confident presenter and persuasive speaker

Preferred

Deep knowledge of the pharma regulatory landscape
Experience, at an agency or in-house, managing a large pharmaceutical account (over $1 million in billings) and the keen organizational skills needed to do so. Experience on accounts that span multiple cities with integrated account teams preferred
Excellent written, verbal and interpersonal communication skills
Great track record of success leading teams and developing talent
Proficiency in MSOffice, advanced proficiency in PowerPoint and other presentation platforms
An entrepreneurial spirit, strong leadership qualities and a collaborative attitude
Propensity to organize thinking, break down complexity and manage shifting priorities at a fast pace

Company

Weber Shandwick

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Weber Shandwick is a global public relations firm with offices in major media, business, and government capitals around the world. It is a sub-organization of Interpublic Group.

Funding

Current Stage
Late Stage

Leadership Team

C
Colin Byrne
CEO, UK & EMEA
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Gail Heimann
Chief Executive Officer
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