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PeopleCert · 4 months ago

Sr. Business Development Manager - America (ITIL)

United States

Full-time

Remote

Senior Level, Lead/Staff

8+ years exp

PeopleCert is a global leader in the assessment and certification of professional skills, operating in over 200 countries. They are seeking a Business Development Manager to develop strong pipelines and deliver new business in America, focusing on expanding market awareness and promoting ITIL products through strategic relationships and effective sales strategies.

Sports

Responsibilities

Overseeing all activities within America to help expand the America market

Connect with corporates, government entities and other professional organizations to help grow the awareness and the market size of PC products

Work closely with the PC partner organizations in America and help them sell more of ITIL products

Forge and nurture high-impact relationships with senior decision-makers for promoting ITIL products

Mentor and guide a commercial and eventsteam to achieve defined goals and objectives

Build and manage a strong pipeline of leads and key accounts

Maintain and achieve maximum B2B market penetration of ITIL products, implementing a target-driven sales strategy

Coordinate various aspects of activity in tandem with the company's operations base and with respect to the local market conditions and culture

Plan and organise personal sales strategy by maximising the Return on Time Investment for the territory/segment

Monitor own progress against daily/weekly/monthly targets and report accordingly to the Headquarters

Facilitate and expedite the resolution of customer problems and complaints, working closely with support teams

Participate in trade shows, language education events, and strategic forums across the region

Collaborate cross-functionally with global product and marketing teams to drive local adaptation and growth

Qualification

Business DevelopmentITIL AwarenessRelationship ManagementChannel DevelopmentConsultative SellingMicrosoft Dynamics CRMAdvanced EnglishEntrepreneurial MindsetComputer LiteracyExperience in Education MarketCommunication SkillsNegotiation Skills

Required

Post-graduate degree is a must in IT, preferably an MBA

Over 8-10 years' experience in driving new business development at corporate level, with proven track record in driving successful business development transactions

A self-starter with an entrepreneurial bent of mind who can work across different cultures to help grow the market

Sound understanding of channel development, strategy selling principles, partnership strategy and consultative selling

Superb relationship, communication, and negotiation skills in working with executives, external constituents, and other business functions at all levels of seniority and different cultures

Advanced written and spoken English (C2 level certification desired, LANGUAGECERT C2 LTE or C2 IESOL certificate would be a plus)

Advanced computer literacy is required

Experience in Microsoft Dynamics CRM or similar software will be considered an asset

Preferred

Awareness of ITIL® is desirable but not an absolute must

Exposure in the Education market, Consulting or Examination / Certification sectors in previous role(s) as well as prior experience in international corporate environments will be considered an asset

Preference will be given to candidates from IT Consulting and/or Technology backgrounds

ECDL Advance level certification is desirable