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Kaiser Permanente · 3 months ago

Manager Systems Administration, Health Systems - KPHC,Healthy Planet, Campaigns, Compass Rose

Greenwood Village, CO

Full-time

Onsite

Mid, Senior Level

6+ years exp

Kaiser Permanente is seeking a Manager of Systems Administration for their Health Systems division. This role involves managing a team that supports KP HealthConnect Population Health applications and collaborating with various stakeholders to ensure the delivery of organizational priorities related to Population Health.

Health CareHospitalMental HealthNon ProfitPersonal Health

Comp. & Benefits

H1B Sponsor Likely

Responsibilities

Manages individuals and/or teams in designated work unit by translating business plans into tactical action items; ensuring all policies and procedures are followed; delegating tasks to meet goals and objectives; overseeing the completion of work assignments; aligning team efforts; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; removing obstacles that impact performance; and guiding performance and developing contingency plans accordingly

Pursues professional growth and provides developmental opportunities for others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; training and developing talent for growth opportunities; delegating tasks and decisions; fostering open dialogue amongst team members; supporting execution of performance management guidelines and expectations; and working closely with employees to set goals and provide open feedback and coaching to drive performance improvement

Provides insight and leadership on the delivery of appropriate, sustainable, and prompt solutions to incidents

Manages the implementation of planned hardware and software changes into production environments

Manages the maintenance, modification, and documentation of complex and advanced applications

Manages change management processes

Manages system configuration

Oversees the management and monitoring of stability, availability, and performance of enterprise systems and systems in one or more additional IT domains (e.g., systems, applications, network, databases, storage, security)

Manages maintenance and refresh activities performed by team members

Manages application-oriented administration and technical support for production and non-production environments

Manages timelines and cross functional resources to drive the delivery of appropriate, sustainable, and prompt solutions

Manages a network of partnerships with technical and project teams to resolve system problems and application-specific issues

Manages communication with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback

Manages the improvement of system usefulness to the local user by increasing the number of functions that can be automated, as well as seeking process and improvements that reduce human interaction with the system

Manages the testing of designated systems and tools

Manages the development of guidelines to prevent and/or resolve recurring problems

Manages all levels of support for all enterprise systems by overseeing the diagnosis, troubleshooting, and resolution of complex incidents to minimize system issues

Manages the installation, upgrade, or decommissioning of designated systems, products, and infrastructure

Manages the analysis of the impact of process or technical tool changes on existing processes, tools, and interfaces

Qualification

EPICSystem ConfigurationLeadershipHealth Care ITScriptingProject ManagementTechnical SupportConflict ManagementDocumentation

Required

Minimum four (4) years experience working with EPIC or comparable health system software OR Minimum four (4) years scripting or programming experience

Minimum one (2) years in an informal leadership role working with IT or operational teams

Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum six (6) years working in IT or operations

Additional equivalent work experience may be substituted for the degree requirement

Preferred

Two (2) years supervisory experience

Four (4) years experience in EPIC administration and configuration

Two (2) years of work experience in a role requiring interaction with senior leadership (e.g., Director level and above)

Three (3) years experience in a leadership role of a large matrixed organization

KP HealthConnect applications, preferably Healthy Planet, Campaigns, Compass Rose or Ambulatory

Conflict management experience both within the individuals span of control as well as with external stakeholders

Company

Kaiser Permanente

Glassdoor3.9

Kaiser Permanente is a health organization that offers disease prevention, mental healthcare, and chronic disease management services.

Founded in 1945

Oakland, California, USA

10001+ employees

https://healthy.kaiserpermanente.org

H1B Sponsorship

Kaiser Permanente has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (3)

2024 (1)