TK Elevator · 4 months ago
Sr. Field Engineer - Digital
Atlanta, GA
Full-time
Onsite
Mid, Senior Level
2+ years expTK Elevator is currently seeking an experienced Sr. Field Engineer - Digital. This role will provide technical support for connected services and related IoT based tools, focusing on maximizing service efficiency and uptime for customers.
B2BCommercialIndustrialIndustrial EngineeringIndustrial ManufacturingMachinery ManufacturingMechanical Engineering
Responsibilities
Define requirements four the MAX Premium offering that seeks to use remote monitoring data to recommend maintenance and repairs that prevent shutdowns
Provide recommendations for service efficiency gains that maximize uptime for customers
Define user requirements for Digital Operations Center and related mechanic or technician facing tools
Perform user acceptance testing and provide feedback to the Data, Quality, Engineering & Field Operations teams
Train Field Mechanics, Area Adjustors and Support Engineers at all levels as needed
Learn and develop subject matter expertise in digital tools & related remote elevator monitoring applications
Perform special projects and other duties as assigned
Maintain a valid passport
Provides technical guidance on root causes of shutdowns and anomalies in elevator systems as reported through our MAX IoT connected elevator platform
Document requirements for alerts and notifications that help field operations perform service efficiently
Qualification
Required
Bachelor's degree or higher in a technical field of study preferred or 8 years relevant elevator work experience
2-4 years equivalent technical elevator work experience required
Must be able to possess a valid passport
Must possess the ability to work with test equipment and hand tools as required
Must possess customer service and problem-solving skills
Must possess decision making and analytical skills
Must possess effective written and verbal communication skills
Must be able to closely follow, troubleshoot and create instructions and procedures/SOP to perform the functions of the job
Must be proficient in Microsoft Office Suite (Word, Excel, PowerPoint and Outlook)
Preferred
QEI Certification a plus
NEIEP or NEII Certification a plus
Quality System Training Desired
Benefits
Medical
Dental
Vision
Flexible spending accounts
Supplemental medical plans
Basic life insurance
AD&D
Short term and long term disability
Optional life and AD&D
Optional spouse and dependent life insurance
Dependent life insurance
Flexible spend account
Health savings account
Identity theft monitoring
Pet insurance
Employee Assistance Program
Wellness program
Tuition reimbursement
401k plan
15 days of paid time off (PTO) per year
11 paid holidays throughout the calendar year
5 paid days of sick leave
Up to six weeks of paid parental leave
Company
TK Elevator
TK Elevator manufactures technology-driven escalators, elevators, passenger boarding bridges, platform lifts, and automatic doors.
Founded in 1970Düsseldorf, Nordrhein-Westfalen, DEU
10001+ employees
H1B Sponsorship
TK Elevator has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (9)
2023 (6)
2022 (8)
2021 (6)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Alat
2025-02-24Secondary Market
2020-02-28Acquired
Leadership Team
Kevin Lavallee
President and CEO, North America and Australia
Jason Harrington
Director Advanced Manufacturing
Recent News
2025-12-11
Company data provided by crunchbase