Apply on Employer Site

Murgado Automotive Group · 4 months ago

Sales BDC Representative

Foothill Ranch, CA

Full-time

Onsite

New Grad, Entry Level

$22/hr - $22/hr

Murgado Automotive Group is a prestigious automotive group seeking an enthusiastic Sales BDC Representative to join their team at Mercedes-Benz of Foothill Ranch. In this role, you will respond to customer inquiries, schedule appointments, and collaborate with sales and service teams to ensure exceptional customer experiences.

AutomotiveTransportation

Responsibilities

Respond to inbound customer inquiries via phone, email, and text in a timely and professional manner

Schedule appointments for vehicle service and sales

Follow up with prospective customers and maintain a customer database

Handle customer concerns and questions, ensuring a smooth customer experience

Collaborate with sales and service teams to meet dealership goals

Qualification

Customer Relationship ManagementPhone SalesSales Process KnowledgeLead ManagementCommunication SkillsTime ManagementCustomer ServiceData EntryProduct KnowledgeTeam Collaboration

Required

Customer Relationship Management (CRM) familiarity

Phone Sales & Appointment Setting – High-volume outbound calling, lead follow-up, converting leads to appointments

Customer Service – Active listening, problem-solving, empathy, and professionalism

Sales Process Knowledge – Understanding of automotive sales workflows

Lead Management – Handling internet leads, walk-ins, and referrals efficiently

Communication Skills – Clear, persuasive verbal and written communication

Time Management & Organization – Prioritizing leads, follow-ups, and scheduling

Data Entry & Record-Keeping – Accuracy in tracking customer interactions

Product Knowledge – Understanding of the dealership's vehicles, offers, and financing options

Team Collaboration – Working closely with sales, finance, and service departments

Benefits

Medical

Dental

Vision

401(k) with company match

Employee Discounts

Company

Murgado Automotive Group

Murgado Automotive Group is one of America’s most exciting automotive groups, where you will find an extensive selection of Audi, Alfa Romeo, Bentley, BMW, Buick, Cadillac, Ferrari, GMC, Honda, Infiniti, Mazda, Mercedes-Benz Luxury Pre-Owned, Porsche, Volkswagen & a wide variety of Certified pre-owned vehicles.

Founded in 2001