Newrez · 4 months ago
IT Business Solutions Manager
TX, Coppell
Full-time
Onsite
Entry, Mid Level
2+ years expNewrez LLC is committed to exceeding the expectations of residential mortgage borrowers and business partners through superior service. The IT Business Solutions Manager will work closely with business leadership to define, manage, and complete IT projects that align with business objectives, blending the roles of Business Analyst, Project Manager, and Product Owner.
FinanceFinancial Services
Responsibilities
Actively elicit & communicate business requirements using interviews, process documentation, brainstorming sessions, surveys, site visits, and/or workflow analysis
Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
Define and write user stories to represent business requirements
Deliver the following artifacts as needed to support comprehensive understanding: functional requirements, process flow diagrams, screen mockups, and data flow diagrams
Collaborate with developers and IT subject matter experts to establish the technical vision and analyze tradeoffs between factors such as cost, time to deliver, usability, system performance, and scalability
Serve as the conduit between the user community (internal and external customers) and the software development team through which requirements flow
Proactively communicate with external customers and internal business partners, and successfully engage in multiple initiatives simultaneously
Drive and challenge business units on their assumptions of how they will successfully execute their plans
Plan and execute projects according to agile methodologies
Be the liaison between the business units, technology teams and support teams, and ensure the successful delivery of IT solutions
Develop a thorough understanding of the business model, operational processes, and key performance indicators
Work closely with business leadership to perform ROI analysis and prioritize IT initiatives
Define project scope, goals, deliverables, budget, and actively manage risk
Develop project plans and coordinate resources to ensure that the project is successfully completed within defined constraints
Qualification
Required
College degree is preferred
2-4 years of related experience as an IT Business Solutions Analyst or similar position, preferably at mortgage servicing company
Experience managing IT projects, preferably using scrum or other agile development methodologies
Strong analytical and product management skills, including a thorough understanding of how to interpret customer business needs and translate them into requirements
Data analysis skills and a working knowledge of SQL
Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers, and subject matter experts
Ability to work independently
Willingness to travel as needed for business initiatives: typically, 2-4 nights per month
All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator
Benefits
Medical, dental, and vision insurance
Health Savings Account with employer contribution
401(k) Retirement plan with employer match
Paid Maternity Leave/Parental Bonding Leave
Pet insurance
Adoption Assistance
Tuition reimbursement
Employee Loan Program
The Newrez Employee Emergency and Disaster Fund is a new program to support our team members
1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions
Company
Newrez
Newrez is your mortgage partner for all stages of your homeownership journey. We offer hundreds of mortgage products to match your needs.
5001-10000 employees
H1B Sponsorship
Newrez has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (31)
2024 (12)
2023 (41)
2022 (3)
2021 (2)
2020 (6)
Funding
Current Stage
Late StageLeadership Team
Joshua Bishop
Chief Operating Officer, Servicing
B
Bruce Williams
Vice Chairman
Recent News
2026-01-21
2026-01-17
Company data provided by crunchbase