Cloud Infrastructure management (L2- L3 Desktop Support) jobs in United States
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First Soft Solutions LLC · 4 months ago

Cloud Infrastructure management (L2- L3 Desktop Support)

positionJersey City, NJ
timeFull-time
remoteOnsite
seniorityMid Level

First Soft Solutions LLC is actively hiring for a Cloud Infrastructure management role focused on L2 – L3 Desktop Support. The main responsibilities include advanced troubleshooting, managing cloud infrastructure, and collaborating with engineering teams to enhance system reliability and scalability.

Information Technology & Services
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H1B Sponsor Likelynote

Responsibilities

Investigate the root cause of complex problems that L1 support cannot resolve
Perform in-depth fixes, including hardware repairs or component replacement, and manage complex software installations
Handle more intricate system and network configurations
Manage and monitor cloud infrastructure for performance and availability
Troubleshoot incidents, escalate critical issues to appropriate support teams
Perform system patching, upgrades, and routine maintenance activities
Implement automation for repetitive tasks using scripting and cloud tools
Collaborate with engineering teams to optimize system reliability and scalability

Qualification

Cloud infrastructure managementAdvanced troubleshootingSystem configurationHardware repairsSoftware installationsAutomation scriptingIncident managementCollaboration

Required

Advanced Troubleshooting: Investigate the root cause of complex problems that L1 support cannot resolve
Hardware & Software Solutions: Perform in-depth fixes, including hardware repairs or component replacement, and manage complex software installations
System Configuration: Handle more intricate system and network configurations
Manage and monitor cloud infrastructure for performance and availability
Troubleshoot incidents, escalate critical issues to appropriate support teams
Perform system patching, upgrades, and routine maintenance activities
Implement automation for repetitive tasks using scripting and cloud tools
Collaborate with engineering teams to optimize system reliability and scalability

Company

First Soft Solutions LLC

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When you hire First Soft Solutions, you're hiring a strategic technology consulting partner committed to helping you meet your unique business and technology objectives on time, on budget and with an optimal experience.
dateFounded in 2006
location
Monmouth Junction, NJ, US
people-size51-200 employees
web-link
http://www.firstsoftsolutions.net

H1B Sponsorship

First Soft Solutions LLC has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (3)
2023 (5)
2022 (9)
2021 (11)
2020 (11)

Funding

Current Stage
Growth Stage
Company data provided by crunchbase