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BMG Money · 4 months ago

Senior Manager, Fraud Operations

United States

Full-time

Remote

Senior Level

7+ years exp

BMG Money is dedicated to providing affordable and responsible credit to underserved consumers. The Senior Manager, Fraud Operations will design and implement fraud and payments risk strategies to safeguard the company while supporting growth in consumer finance products.

FinanceFinancial ServicesPersonal Finance

Responsibilities

Develop and execute fraud and funds flow risk strategies aligned with the company’s growth agenda

Anticipate how fraud patterns may evolve as new consumer finance products are introduced

Build dashboards and KPIs that track anomalies (refund-to-source integrity, velocity/structuring, cross-border flows)

Leverage machine learning and AI modeling to enhance detection, predict emerging fraud typologies, and continuously strengthen defenses

Own operational fraud detection and resolution processes across application, funding, repayment, and refunds

Ensure strong preventative controls (refund-to-source enforcement, debit card ownership validation, automated deduction stops)

Implement monitoring and exception reporting (rail mismatches, shared identifiers, dormant account exploitation)

Partner closely with Enterprise Controls and Payments (for execution across ACH, debit, payroll, wallets) while owning the operational fraud decisioning and monitoring layer

Stand up and scale a fraud operations team: recruit, coach, and grow diverse talent

Deploy leading fraud tools and vendor solutions that extend across fraud + AML use cases

Embed fraud and AML controls into new product launches and market entries, ensuring scalability from the outset

Ensure compliance with regulatory expectations (CFPB, FDCPA, TCPA, BSA/AML)

Prepare leadership and Board reporting on fraud/financial crime risk posture and emerging vulnerabilities

Serve as advisor to senior leadership on fraud and payments risk strategy as products expand

Establish 'one-to-one traceability' as a cultural principle: funds in must equal funds out, with no breaks in attribution

Qualification

Fraud operations experiencePayments risk expertiseConsumer finance knowledgeMachine learning applicationAnalytical skillsLeadership experienceFraud schemesTeam developmentRegulatory compliance knowledgeFlexibility during incidentsAdvanced degreeCertificationsProblem-solving skills

Required

7–10+ years of experience in fraud operations, payments risk, or AML operations within consumer finance (lending, banking, cards, or fintech)

Broad understanding of consumer finance products and associated fraud typologies, with ability to adapt frameworks to new products

Deep knowledge of various payment rails

Proven ability to build fraud capabilities in a scaling environment

Strong analytical and problem-solving skills; track record of using data to design systemic controls

3+ years of leadership experience developing high-performing teams

Knowledge of major fraud schemes (synthetic ID, ATO, overpayment/refund manipulation, velocity/structuring)

Bachelor's degree required; advanced degree or certifications (CFE, CAMS) preferred

Flexibility and commitment to respond during critical fraud incidents, recognizing these events require immediate action, even if disruptive outside of normal business hours