Williams-Sonoma, Inc. · 4 months ago
Greeter, Full Time, New York City - West Elm
1870 Broadway, New York, NY, 10023, US
Full-time
Onsite
Entry Level
$18/hr - $19/hr
1+ years expWilliams-Sonoma, Inc. is dedicated to enhancing the quality of customers' lives at home, and they are seeking a Greeter to create a positive and lasting impression on clients. The role involves engaging with customers, performing register transactions, and ensuring a lively store environment while maintaining high visual standards.
Responsibilities
Consistently keep the store energy lively & upbeat for customers & your teammates
Engage multiple clients at the cash wrap & create a positive, lasting impression by offering personalized service
Accurately & efficiently perform register/POS transactions, sales, returns, exchanges, etc
Ensure accurate ringing & pricing of merchandise, use appropriate price overrides when necessary to charge the correct, current price of SKUs
Manage all aspects of a customer’s expectations, clearly communicating product information, care, maintenance, timeframes & delivery
Affirm the client’s purchase & offer additional merchandise suggestions to complement & complete initial selections
Ensure client is aware of all promotions that may impact sales
Share information & testimonials about product, in-store events & workshops that will enhance the customer experience
Maintain visual standards & supplies of the cash wrap area
Maximize all of the resources available to get the customer what they want & resolve any issues
Perform other duties as assigned by management – comply with all Company policies and procedures
Foster an environment where all associates are treated fairly & with dignity & respect, in accordance with our People-First Philosophy
Qualification
Required
Love to close a sale & can articulate a proven ability to exceed goals
Thrive in an entrepreneurial environment & are constantly looking for ways to think outside-the-box
Passionate about creating lasting relationships with customers by capturing contacts, re-connecting & promoting all of the inspiration, events & services Williams-Sonoma has to offer including the Williams-Sonoma Credit Card & product launches
Know what questions to ask your customers in order to understand their personal style & needs
Succeed in a team environment, while able to work independently & manage your own
High school diploma or equivalent preferred
1-2 years of experience in a customer service role
Proven ability to prioritize and handle multiple tasks simultaneously
Ability to be mobile on the sales floor for extended periods of time
Ability to operate POS system
Ability to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
Full time associates are expected to have open availability to meet the needs of the business. Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday)
Preferred
High school diploma or equivalent preferred
Benefits
A generous discount on all Williams-Sonoma, Inc. brands
A 401(k) plan and other investment opportunities
A wellness program that supports your physical, financial and emotional health
Paid vacations and holidays (full-time)
Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
Company
Williams-Sonoma, Inc.
Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the home.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Marta Benson
CEO Pottery Barn Brands
Jeff Howie
Chief Financial Officer
Recent News
Digital Commerce 360
2024-05-04
2024-05-04
Springfield Business Journal
2024-04-30
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