Remote Call Center Representative jobs in United States
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TechOp Solutions International ยท 4 months ago

Remote Call Center Representative

positionUnited States
timeFull-time
remoteRemote
seniorityNew Grad, Entry Level

TechOp Solutions International is seeking Customer Service Representatives who can provide masterful guidance in a federal contact center environment. The role involves answering inbound calls, emails, and chats while maintaining high service quality standards and professionalism in customer interactions.

Information Technology & Services
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Work & Life Balance

Responsibilities

Answer inbound calls, emails, chats, and other contact channels
Provide direct customer service
Maintain service quality standards, including courtesy, professionalism, and efficiency
Other duties, as assigned

Qualification

Customer service experienceTelephony tools proficiencyTyping skillsBasic computer skillsVerbal communicationWritten communication

Required

HS degree, or equivalent, required
Customer service experience
Must be able to pass a typing test
Must be able to obtain and maintain government agency suitability requirements as a condition of employment
Ability to use telephony tools and applications
Good verbal and written communication skills
Basic computer skills
A reliable, hard-wired internet connection is required

Company

TechOp Solutions International

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TechOp Solutions International provides solutions to technology and operational related matters.
dateFounded in 2005
location
Stanford In The Vale, Oxfordshire, GBR
people-size51-200 employees
web-link
http://techopsolutions.net/

Funding

Current Stage
Growth Stage

Leadership Team

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Crawford Cole
Co-Founder & Partner
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Company data provided by crunchbase