Kroger Mountain View Foods ยท 4 months ago
FRONT END/OFFICE CLERK
Phoenix, AZ
Part-time
Onsite
New Grad, Entry LevelKroger Mountain View Foods is part of the Kroger family of companies, dedicated to providing exceptional customer service and creating a welcoming environment. The Front End/Office Clerk role focuses on enhancing customer experiences through effective communication, transaction processing, and maintaining a clean and safe store environment.
Food Production
Responsibilities
Promote trust and respect among associates, with a positive attitude
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products
Report pricing and scanning discrepancies to the appropriate manager
Process customer transactions quickly, accurately, and efficiently
Ensure customer returns and exchanges are handled to satisfy customers while in compliance with company policies and procedures
Communicate new and on-going special programs and promotions with customers
Follow established policies and procedures (where applicable) for postage stamps, money orders, gift certificates, lottery, Western Union money transfers, and other service desk related procedures
Handle funds, coupons, tenders, and other forms of payment according to company policy
Stock and inventory department merchandise
Maintain an awareness of inventory/stocking conditions to capture ordering system integrity (including Computer Assisted Ordering)
Label, stock and inventory department merchandise
Report product ordering/shipping discrepancies to the department manager
Stay current with present, future, seasonal and special ads
Adhere to all food safety regulations and guidelines
Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
Notify management of customer or employee accidents
Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud
Collaborate with team members to encourage teamwork
Adhere to all local, state and federal laws, and company guidelines
Must be able to perform the essential functions of this position with or without reasonable accommodation
Qualification
Required
Must be 18 or older
Ability to handle stressful situations
Effective communication skills
Knowledge of basic math (counting, addition, subtraction)
Preferred
Cashier experience
Self Checkout Attendant experience
Customer Service experience
Second language (speaking, reading and/or writing)
Benefits
A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
Valuable associate discounts on purchases, including food, travel, technology and so much more.
Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
Company
Kroger Mountain View Foods
Mountain View Foods is a plant set apart from other dairies in the U.S. from a capability, flexibility, and a future technological standpoint.
Founded in 2014
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase