NurseCore · 4 months ago
Client Service Specialist - Home Care and Staffing Coordinator
United States
Full-time
Remote
Entry Level
1+ years expNurseCore is a national leader in home care and healthcare staffing services, seeking a Client Service Specialist - Staffing Coordinator for their Rochester office. The role involves non-clinical management of patients, ensuring safety and effective staffing while coordinating home care and staffing referrals.
Health CareHome Health CareStaffing Agency
Responsibilities
Receives and coordinates home care and staffing referrals, to include appropriate authorization
Assigns qualified personnel competent to work cases, including rescheduling cancellations
Supports Branch recruitment efforts to include hiring adequate field staff to cover existing and growing census
Ensures compliance with licensure and credentialing requirements
Counsels field employees involving violation of non-clinical matters
Initiates complaint and service failure reporting and investigation, including appropriate and ongoing resolution
Exemplifies awesome company standards
Qualification
Required
At least one year of training or experience in a service-related industry
At least one year of experience in home care and / or healthcare staffing with commercial insurance and private pay experience preferred
Experience should emphasize problem solving skills in a patient care setting
High School graduate with an associate degree in a related field required
Preferred
College Degree strongly preferred
Company
NurseCore
NurseCore provides home care services and medical staffing sevice
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Deborah Lollar
President/CEO
Recent News
2023-03-17
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