Exeter Finance · 4 months ago
Principal Architect over Enterprise Observability
Exeter Finance is dedicated to providing financing solutions for vehicle purchases and fostering strong relationships with customers and dealer partners. The Principal Architect over Enterprise Observability will lead the design and implementation of a modern observability and intelligent operations platform, ensuring real-time visibility and predictive analytics across the enterprise.
AutomotiveBankingFinanceFinancial Services
Responsibilities
Define and execute a roadmap for advancing IT operations from traditional models to intelligent, self-healing systems utilizing observability, automation, and AI
Design, implement, and evolve a scalable observability platform, integrating advanced telemetry, dashboards, automation workflows, and real-time analytics
Drive continuous improvement in system reliability, performance, and incident response by embedding observability across all IT layers and business services
Inspire and mentor a diverse team of engineers, operations, and support teams to innovate and adopt best practices in observability and autonomous operations ensuring measurable improvements in operational efficiency and reliability
Partner closely with business leaders, product teams, and enterprise architects to align observability solutions to strategic objectives and key business outcomes
Lead transformation initiatives, workshops, publish technical standards by evangelizing observability and automation practices, and drive adoption across organizational boundaries
Ensure observability and monitoring solutions meet security, privacy, and regulatory requirements, and proactively mitigate operational risks
Evaluate, select, and manage relationships with observability and automation technology providers by implementing architectural oversight onshore and offshore
Qualification
Required
Bachelor's or Master's degree in Computer Science, Engineering, Information Technology, or related field
10-12 years of experience in IT operations, with at least 5 years in leadership or architecture role within observability or reliability engineering
Demonstrated success architecting and scaling observability and monitoring platforms in complex, distributed enterprise environments
Expertise in AI-driven automation, telemetry, and integrating open-source and commercial observability tools (e.g., Splunk, Datadog, Prometheus, Grafana, New Relic, Elastic)
Proven experience leading cross-functional teams and delivering transformational change in operations or technology organizations
Strong knowledge of cloud-native architectures, DevOps practices, and modern incident management
Excellent communication, influencing, and stakeholder management skills at all levels
Experience developing and implementing best practices for monitoring, alerting, and actionable intelligence across hybrid and multi-cloud environments
Strategic thinking and vision-setting for autonomous operations and observability maturity
Deep technical acumen in observability, monitoring, AIOps, and automation technologies. Integrated a unified observability stack using LogicMonitor, Dynatrace, Azure Monitor, Ops Manager, ManageEngine, or PagerDuty to enhance system performance monitoring, incident response, and operational visibility
Exceptional leadership abilities and a track record of building high-performing, innovative teams
Change leadership: demonstrated ability to drive cultural and technological transformation
Analytical mindset with a passion for leveraging data to drive operational outcomes
Strong project management capabilities and delivery focus
Commitment to continuous learning and staying at the forefront of emerging technology trends
Preferred
Experience in highly regulated industries (e.g., finance, healthcare) with rigorous compliance requirements preferred
Certifications in Dynatrace, LogicMonitor, Azure, ServiceNow (CIS-ITOM, CSA), or similar ITSM, observability toolsets and/or automation technologies (e.g., AWS/GCP/Azure, Kubernetes, ITIL, SRE) preferred
Experience with OpenTelemetry, FluentD, Prometheus, or similar technologies preferred
Familiarity with automation frameworks such as Terraform, Ansible, PowerShell, or Python scripting for orchestration preferred
Company
Exeter Finance
Exeter Finance is a finance company that deals with automotive financial services.
H1B Sponsorship
Exeter Finance has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (13)
2023 (9)
2022 (13)
2021 (12)
2020 (10)
Funding
Current Stage
Late StageTotal Funding
$20MKey Investors
Navigation Capital Partners
2021-06-28Acquired
2008-02-05Private Equity· $20M
Recent News
2024-04-10
Company data provided by crunchbase