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Workhuman · 4 months ago

Data Analyst, Customer Analytics

Framingham, Massachusetts

Full-time

Hybrid

Mid Level

Workhuman is a company dedicated to bringing humanity to the workplace through its innovative cloud-based applications. They are seeking a Data Analyst to join their Business Analytics team, where the role involves conducting analyses and building dashboards to generate insights that drive strategy and enhance customer performance.

Human ResourcesSaaSSoftware

No H1B

Responsibilities

Conduct analyses and build dashboards to create insights that direct our strategy to maximize customer performance

Partner across the Customer, Finance, and Go-To-Market operations organizations, as well as internally with the Business Analytics team and our partner Data Platform technology team

Maintain, expand, and improve our end-to-end infrastructure of data models and dashboards

Deliver dashboards that promote stakeholder alignment and transform data into actionable insights

Build production-grade data models that enhance reporting accuracy and efficiency

Qualification

SQLData visualization toolsData modelingDbtIntellectual curiosityBusiness intuitionProject managementCommunication skills

Required

Proficiency in querying, analyzing, and visualizing big datasets via a combination of writing SQL and building dashboards using data visualization tools

Experience building production-grade data models

Strong communication & project management skills

Highly collaborative approach to problem-solving

Intellectual curiosity

Strong business intuition

Valid permanent work authorization in the U.S. (e.g., U.S. citizen, permanent resident)