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University of California, Santa Cruz · 3 months ago

Workers' Compensation Analyst

Santa Cruz County, CA

Full-time

Onsite

Mid Level

$85K/yr - $85K/yr

The University of California, Santa Cruz is a public university known for its innovative and experimental approach to education. The Workers' Compensation Analyst will support the implementation of injury prevention programs and coordinate segments of the University's workers' compensation program, utilizing best practices for risk mitigation.

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Responsibilities

Provides support with work status reports and transitional return to work program for assigned workers' compensation cases

Analyzes complex loss areas, and compiles initial workers’ compensation claims data; identifies and collects missing information; inputs essential data within reporting deadlines; prepares and sends initial notification; and establishes and maintains confidential claim files

Assists with implementing risk control programs and strategies to prevent losses and reduce insurance premiums

Updates emergency medical providers with workers' compensation billing data and contact information

Provides support for the administration of claimant DWC 1 and workers' compensation medical prescription card program

Liaises with medical providers to obtain timely and work status reports

Assists with analyzing complex loss claims data and metrics reports

Assists in implementing preventative measures. Assists in developing injury prevention safety training to aid in injury reduction

Provides support in developing programming by targeting areas of frequent injury types

Conduct thorough assessments to identify high-risk areas and activities within the university

Develop and implement targeted strategies to prevent injuries, including ergonomic adjustments, hazard identification, and safety protocols

Design and deliver ongoing training programs to educate staff and faculty on best practices for avoiding physical movement injuries

Work closely with departments identified as high-risk to tailor safety initiatives that address specific needs and challenges

Regularly review the effectiveness of implemented measures and training programs, using data-driven approaches to make necessary adjustments

Provide detailed reports on progress, including reductions in injury claims and cost savings, to demonstrate the impact of the initiatives

Develop customer satisfaction surveys for training programs to evaluate program success

Provide risk analysis support to Risk Services department programs

Qualification

Workers' Compensation ManagementRisk Mitigation StrategiesData AnalysisCustomer Service OrientationOccupational Disability ManagementMicrosoft Office SuiteGoogle SuiteTraining DevelopmentSpanish LanguageInterpersonal SkillsAttention to DetailCritical Thinking

Required

Bachelor's degree in related area and/or equivalent experience/training

Proven interpersonal skills, customer service orientation, active listening skills, professionalism

Proven organizational skills and excellent attention to detail

Demonstrated comprehensive knowledge of workers' compensation claims management; Workers' Compensation experience with either a third party claims administrator, a Workers' Compensation insurer or a large employer

Proven ability to use critical thinking and analytical skills to solve problems

Ability to maintain highly confidential information in an appropriate manner; and maintain high ethical standards

Demonstrated knowledge of occupational disability management; knowledge of developing and coordinating occupational injury return to work assignments

Computer skills characterized by: knowledge and experience with Microsoft Office Suite, Google Suite, and the ability to learn and utilize a claims management information system

Preferred

Certified Professional in Disability Management (CPDM) professional designation

Completion of Insurance Educational Association course WCCA 10, Foundations of California Workers' Compensation Claims, or equivalent Workers' Compensation course

Ability to communicate in the Spanish language

Strong skills required to develop course materials and deliver content effectively to diverse populations