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Hammer & Nails Grooming Shop for Guys · 4 months ago

Membership Sales Host / Hostess

Naples, FL

Full-time

Onsite

New Grad, Entry Level

$18/hr - $20/hr

Hammer & Nails Grooming Shop for Guys is a premier luxury destination for men's grooming services, including haircuts and shaves. They are seeking enthusiastic and sales-driven Membership Sales Hosts to welcome guests and assist with appointments in a dynamic and relaxed environment.

BeautyConsumerFashionMen's

Responsibilities

Reporting General Manager

Member Concierge responsibilities include offering a friendly welcome to all members/guests while facilitating a smooth transition between their arrival, service, and checkout

Assisting management and staff as needed

Providing Shop Tours

Assisting- Selling Customers on best option of Club Membership

Greet members/guests during the check-in process

Promote and sell memberships and retail products

Set and confirm appointments

Perform a variety of tasks related to shopping operations, including but not limited to answering phones, stocking shelves, and maintaining all systems and technology

Ensure opening and closing procedures are followed

Ensure the cleanliness of the shop

Ensure information in the POS system is correct and up to date

Other duties and assignments as requested

Qualification

Customer service skillsSales skillsPhone skillsCommunication proficiencyInterpersonal skillsMathematical skillsComputer knowledgeHospitality experience

Required

Proficiency in communication

Customer service and sales skills are required

Phone Skills and Phone presence

Candidate must be sales driven while providing a consistent 'white glove experience' to all clients, be outgoing, cheerful, engaging, energetic, resourceful, imaginative, goal-oriented, and believe in, promoting the established culture and mission

Able to work a minimum of 15 hours per week on a flexible schedule, including nights, weekends, and holidays

Ability to work in a dynamic and fun shop environment

Ability to prioritize and multitask

Well-developed interpersonal skills to communicate effectively with members, guests, supervisors, and staff

Strong phone skills

Ability to read, digest and analyze various reports

Excellent mathematical skills to accurately compute and complete required functions including credit card and cash transactions

Strong computer knowledge

Developed salesperson skill set