Hisense USA · 4 hours ago
Sales Operations Support Specialist
Suwanee, GA
Contract
Onsite
Mid Level
3+ years expHisense USA is seeking a Sales Operations Support Specialist for a contract position. The role involves managing the entire order life cycle, providing consultative support to customers, and communicating with internal teams to ensure order status and resolve inquiries.
Consumer ElectronicsElectronicsHome AppliancesTV
Responsibilities
Perform order management tasks from order entry/processing, PO receipt/validation for price/allocation/inventory/credit/overdue, as well as be responsible for the entire order life cycle
Provide consultative, order life cycle support information to customers (lead time, availability, minor technical support, and policy), making recommendations and providing guidance
Act as single-point-of-contact to the customer for order inquiries and escalations; Manage escalations to closure
Sales tracking
Communicate internal customers such as Sales, Warehouses and logistics, and the PSI Planning to confirm the status of orders and resolve any customers' inquiries
Qualification
Required
Bachelor's degree in a related field of study
3+ years of experience in customer order management
Supervise operational metrics daily, weekly, monthly and quarterly
Excellent organizational skills including prioritizing, scheduling, time management, and ability to meeting deadlines
SAP order management experience and experience with Salesforce
Proficient in all Microsoft Office including Outlook, Excel, Word & PowerPoint
Strong verbal, communication, and analytical skills
Preferred
Bilingual with English & Chinese (Mandarin)
Company
Hisense USA
Hisense USA’s product strategy is to steadily introduce a full range of electronics and appliances into the North American market. It is a sub-organization of Hisense Group.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Peter Erdman
Vice President - B2B, Laser TV and Business Development - Hisense USA
Y
Yunfang Feng
VP of Operations
Recent News
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-21
2026-01-17
2025-07-10
Company data provided by crunchbase