Podium · 4 months ago
Senior Software Engineer, Voice AI - Utah
Lehi, Utah
Full-time
Onsite
Senior Level
6+ years expPodium is a company focused on empowering local businesses with innovative AI solutions, recognized by various industry accolades. They are seeking a Senior Software Engineer to build and scale their Voice AI platform, enhancing customer communication and appointment booking through automated call handling.
CollaborationConsumer ReviewsMessagingSaaSSoftware
Responsibilities
Build and scale a Voice AI platform capable of handling hundreds of thousands of calls per month with high reliability and low latency
Design, develop, and maintain services and APIs that power real-time conversations
Drive the full lifecycle of software development—from architecture and implementation to deployment and ongoing reliability
Prototype quickly, iterate based on real-world performance, and optimize for both scale and customer experience
Implement observability, monitoring, and operational best practices to ensure reliability in production
Collaborate with engineers, product managers, and designers to deliver end-to-end features that power critical business outcomes
Qualification
Required
6+ years of professional software engineering experience with at least one modern language such as Go, Python, or Elixir
Proven experience designing and maintaining large-scale, distributed, or real-time systems
Strong problem-solving skills and the ability to break down complex issues into clear, iterative solutions
Excellent communication skills and the ability to work effectively across teams
A willingness to work across the entire stack—from infrastructure to APIs to user-facing components—wherever the problem needs solving
Ability to thrive in a fast-paced environment with shifting priorities
Preferred
5+ years of experience contributing to the architecture and design of large-scale platforms or high-throughput systems
Experience with real-time communication technologies (e.g., SIP, WebRTC, telephony APIs, streaming systems)
A track record of building reliable, production-grade services at scale
Familiarity with cloud-native architectures and operational excellence (Kubernetes, monitoring, alerting, incident response)
Comfort working with data pipelines and system integrations at scale
Strong written communication skills for documenting designs, decisions, and operational playbooks
Benefits
Open and transparent culture
Life insurance, long and short-term disability coverage
Paid maternity and paternity leave
Fertility Benefits
Generous vacation time, plus three 4-day summer holiday weekends
Excellent medical, dental, and vision benefits
401k Plan with company matching
Bi-annual swag drops with cool Podium gear and apparel
A stellar HQ (Utah) gym with local professional coaches and classes offered
Onsite HQ (Utah) child care center, subsidized for employees
Company
Podium
Podium is a customer communication platform for businesses who interact with customers on a local level.
1001-5000 employees
H1B Sponsorship
Podium has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
2023 (3)
2022 (3)
2021 (4)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$422.65MKey Investors
Y Combinator Continuity FundIVPAlbum VC
2022-10-31Series Unknown
2021-11-15Series D· $201M
2020-04-07Series C· $125M
Leadership Team
Eric Rea
Co-founder & CEO
Dennis Steele
Co-Founder
Recent News
2025-11-25
2025-11-19
Company data provided by crunchbase