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Dermsquared · 1 day ago

Strategic Accounts Solutions Manager

United States

Full-time

Remote

Senior Level

5+ years exp

Dermsquared is the leading education, information, and services platform for dermatology professionals. They are seeking a Strategic Accounts Solutions Manager to manage and grow relationships with key strategic accounts, ensuring tailored solutions that drive long-term business success.

Hospital & Health Care

Responsibilities

Partner with the Solutions team to develop and implement joint business plans to drive growth and retention for each client. Regularly review account performance, identify areas for improvement, and proactively address challenges

Collaborate with internal teams to develop and propose customized solutions that address client pain points, enhance operational efficiency, and drive growth

Drive revenue growth by identifying opportunities for upselling and cross-selling additional products or services. Ensure a high level of client satisfaction and engagement to retain accounts and foster long-term relationships

Lead and coordinate the delivery of solutions, ensuring projects are executed on time, within budget, and to the client's satisfaction

Lead the development and execution of data analysis and reporting strategies for strategic accounts

Create and maintain dashboards, performance reports, and actionable insights to measure the effectiveness of initiatives

Conduct deep-dive analyses on customer behavior, trends, and performance to guide strategic recommendations and inform joint business plans

Analyze customer data to identify opportunities for revenue growth, retention, and improved satisfaction for strategic accounts

Provide insights into customer segmentation and solution engagement by clinicians to help tailor recommendations

Monitor industry trends, competitor activities, and customer feedback to adjust strategies

Qualification

Data analysisAccount managementBusiness intelligenceCRM systemsStrategic planningMicrosoft OfficeCommunicationProblem-solvingCollaborationPresentation skills

Required

Bachelor's degree

5+ years of experience in data analysis, business intelligence, or account management, preferably with a focus on strategic or enterprise accounts

Previous sales experience

Excellent communication and presentation skills

Strong problem-solving skills with a focus on business impact

Ability to work collaboratively in a fast-paced environment and manage multiple projects simultaneously

Familiarity with strategic account management processes and methodologies

Experience with CRM systems (Salesforce, etc.)

Proficient with Microsoft Word, PowerPoint, Excel, and Outlook

Able to travel up to 20%

Benefits

Company

Dermsquared

The leading dermatology platform, blending clinical and non-clinical content through a diverse portfolio of live and virtual events, publications, and digital products.

Dallas, Texas, US

51-200 employees

http://dermsquared.com

Funding

Current Stage

Growth Stage

Leadership Team

Ali Scheck

Chief Experience Officer

Ray Pasko, DBA, MBA

Chief Customer Officer

Company data provided by crunchbase