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Oncourse Home Solutions · 13 hours ago

Lead Installer (HVAC)

Naperville, IL

Full-time

Onsite

Senior Level

$50K/yr - $70K/yr

Oncourse Home Solutions (OHS) is a people-centric organization providing home solutions across the U.S. They are seeking a Lead Installer responsible for quality installation of residential HVAC equipment, promoting warranty products, and ensuring customer satisfaction. This role requires a valid driver’s license, refrigerant certification, and participation in an on-call schedule.

Heating Ventilation and Air Conditioning (HVAC)Home ImprovementHome Services

H1B Sponsor Likely

Hiring Manager

Robyn Poggi, MBA, SPHR

Responsibilities

Continuously provide the customer with the highest levels of customer service

Understands and complies with all safety policies including calibrating gas sensing tool every month

Able to install most furnaces, condensers, humidifiers and accessories with no assistance

Mastered all electrical wiring of furnaces, condensers and thermostats. This includes high and low voltage wiring

Thoroughly understands and complies with the inventory policies and procedures of NHS. Accountable for use of inventory involving his/her work

Must be able to install sheet metal duct systems, connect gas lines, cut and thread pipe, and install copper refrigerant line to air conditioning units, including soldering and brazing

Able to complete all tasks sent to him/her including billing customers correctly, ordering parts and materials needed for job completion, and handling paperwork properly, timely and legibly

Business Acumen: Install HVAC related equipment according to the manufacturer’s instructions. Use good time management to make effective use of travel. Use good time management to keep non-productive time down during weekly inventory re-stock and picking up parts and materials. Must be able to cycle count inventory upon procurement’s request. Demonstrates attention to detail involving his/her payroll to minimize any reclass data entries at the end of the month

Demonstrates a high level of technical competence. Ability to utilize a variety of analytical techniques to solve problems

Engagement: Complies with all corporate and department policies and procedures. Develops strong credibility with co-workers and department leadership

Demonstrate the ability to accurately diagnose problems or conditions

Uses good people skills and judgement with customers to provide them with the highest level of customer service

Work with the PHS Prevention and Safety Team to keep safety our #1priority by submitting good catches from the field

Driving Results: Maintain expected productivity, quality and safety metrics as outlined by the NHS Field Operations Department. Must show a willingness to continue to learn and take additional training to develop proficiency in the field. This could include in-house training, manufacturers training (including after hours), videos and related articles

Climbing, Extreme Hot or Cold (out of doors), Heavy Lifting, Loud Noise, Use of ladders to get to equipment, crawling to look for registers, going into crawl spaces and attics to locate access furnace

Safety awareness, overhead hazards, equipment operations, wearing PPE as required

Must be able to reach, bend extend and lift 50-60 lbs

Must be able to handle working from heights

Qualification

HVAC certificationRefrigerant certificationElectrical wiringSheet metal duct installationMicrosoft Suite proficiencyGoogle Suite proficiencyCustomer service skillsSafety awarenessTime managementProblem-solving skills

Required

Valid driver's license to drive a company vehicle

Refrigerant certified

High School diploma/GED or equivalent work experience

HVAC certification OR Vocational/skill training experience in HVAC in lieu of certification

Proficiency in Microsoft and Google Suites

iPad usage

Ability to install most furnaces, condensers, humidifiers and accessories with no assistance

Mastered all electrical wiring of furnaces, condensers and thermostats including high and low voltage wiring

Must be able to install sheet metal duct systems, connect gas lines, cut and thread pipe, and install copper refrigerant line to air conditioning units, including soldering and brazing

Able to complete all tasks sent to him/her including billing customers correctly, ordering parts and materials needed for job completion, and handling paperwork properly, timely and legibly

Demonstrates a high level of technical competence

Ability to utilize a variety of analytical techniques to solve problems

Complies with all corporate and department policies and procedures

Demonstrate the ability to accurately diagnose problems or conditions

Uses good people skills and judgement with customers to provide them with the highest level of customer service

Maintain expected productivity, quality and safety metrics as outlined by the NHS Field Operations Department

Must show a willingness to continue to learn and take additional training to develop proficiency in the field

Safety awareness, overhead hazards, equipment operations, wearing PPE as required

Must be able to reach, bend extend and lift 50-60 lbs

Must be able to handle working from heights

Benefits

Comprehensive Health Coverage: Medical, dental, and vision insurance options, plus paid short-term and long-term disability coverage.

401(k) Plan with 4% Company Match: Secure your future with our robust retirement plan.

Generous Paid Time Off: Take the time you need to recharge and relax.

Education Assistance Program: Invest in your growth and development with our support.

FSA/HSA Options: Flexible spending and health savings accounts to manage your transportation and dependent care expenses.

Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being.

Vibrant Company Culture: Monthly Townhalls, employee recognition programs, and Employee Business Resource Groups (EBRGs) to keep you engaged and connected.

Company

Oncourse Home Solutions

Oncourse Home Solutions offers home warranty plans, covering repairs, maintenance, and improvements.

Founded in 1992

Naperville, Illinois, USA

501-1000 employees

https://oncoursehome.com

H1B Sponsorship

Oncourse Home Solutions has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (11)

2024 (6)

2023 (2)

2022 (2)