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Bushburg · 4 months ago

Resident Manager - Brooklyn *

Brooklyn, New York, United States

Full-time

Onsite

Mid Level

$100K/yr - $100K/yr

3+ years exp

Bushburg Properties is seeking a Resident Manager to join their team. The role involves supervising building staff, managing repairs and maintenance, overseeing new development projects, and ensuring excellent customer service for residents.

Information TechnologyInternet

Responsibilities

Supervise union building staff members including, assigning work, coaching and developing staff, hiring and disciplinary actions

Diagnose and repair problems in such areas as HVAC, electrical, plumbing, major appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting, water features, and waste management systems

Collaborate with property management and fellow maintenance team members to coordinate repairs, maintenance schedules and unit turns. Ensure all work orders are managed properly and closed out in a timely manner

The candidate will be responsible for overseeing all facets of new development, including project management, leasing operations, and vendor onboarding for a 1,000-unit residential and commercial building. This includes coordinating various tasks to ensure smooth transitions through different phases of development, actively managing the lease-up process, and efficiently onboard vendors

Conduct regular inspections to identify potential safety hazards and promptly address them. Ensure compliance with safety regulations and report any concerns to the Property Manager

Inspect property mechanical systems daily; immediately address safety issues with management

Provide excellent customer service to residents, addressing their maintenance needs with a friendly and approachable attitude. Be a responsive and reliable point of contact for all maintenance inquiries

Assist in the preparation of staff work and preventive maintenance schedules, daily rounds, as well as maintaining an inventory of supplies and tools sufficient for providing the appropriate level of service

Conduct routine preventative maintenance activities in partnership with supervisor

Maintain workplace safety policies and standards

Perform or schedule move-out inspections for vacating tenants

Inspect property mechanical systems and grounds by utilizing inspection software; immediately address safety issues with management

Work with Property Manager on various reports, such as incident and management reports

Collaborate with construction and development departments

Liaison and Manage Construction as building is converted between commercial to residential property

Qualification

Superintendent experienceRepairsMaintenanceLeadership skillsBudget creationAnalysisManagement software experienceCustomer service orientationBilingualOrganizational skillsCommunication skills

Required

3-5 years Superintendent experience in a rental Building

Working knowledge of city, state and federal programs and regulations

Experience with repairs, maintenance, mechanicals

Must be able to effectively communicate and interface with all levels of management, residents, vendors, leasing, accounting and collection departments

Able to communicate thru emails Word and Excel programs

Must be able to create and analyze budgets and quarterly management reports

Must have excellent organizational skills

Strong leadership with a proactive approach to problem solving, required

Customer Service oriented with the ability to keep calm in stressful situations

Must be able to respond quickly to Emergencies

Position requires hands on ability to maintain property

Preferred

Experience with management and facilities softwares such as; BuildingLink, ManageCo, Rent Manager, Yardi

Standpipe, Sprinkler plus FACP licenses

Bilingual

Rental building experience

Benefits

A performance-based bonus

A two-bedroom apartment

Company

Bushburg

Bushburg is the driving force behind the predevelopment planning, ground-up construction, and adaptive reuse conversion of sites in New York and New Jersey.

Founded in 1999

Brooklyn, New York, USA

51-200 employees