Podium · 2 weeks ago
Senior AI Engineer - Utah
Lehi, UT
Full-time
Onsite
Senior Level
6+ years expPodium is a company dedicated to empowering local businesses through its AI lead conversion and communication platform. They are seeking a Senior AI Engineer to build and scale their AI Agent platform, enabling automated customer interactions and improving business outcomes across various channels.
CollaborationConsumer ReviewsMessagingSaaSSoftware
Responsibilities
Build and scale the AI Agent platform — enabling high-volume, real-time conversational workflows that deliver accuracy and low latency at scale
Design and implement APIs, services, and infrastructure that power multi-turn, cross-channel customer interactions
Own the full lifecycle: architecture, implementation, deployment, and ongoing reliability
Prototype rapidly, iterate with live interaction data, and continuously improve system performance and user experience
Implement observability, monitoring, and operational best practices to ensure reliability in production, focusing on agent accuracy and latency
Collaborate with engineers, product managers, and AI/ML scientists to deliver end-to-end features that power critical business outcomes
Qualification
Required
6-10+ years of professional software engineering experience with at least one modern language such as Go, Python, or Elixir
1+ years of professional experience deploying and maintaining AI agents in production environments that interact with tools, APIs, or real-world workflows
Proven success designing and maintaining distributed or high-throughput systems
Strong problem-solving ability and comfort navigating ambiguity in large-scale systems
Excellent communication skills and the ability to work effectively across teams
A willingness to work across the entire stack—from infrastructure to APIs to user-facing components—wherever the problem needs solving
Ability to thrive in a fast-paced environment with shifting priorities
Must be willing to work on site, 5 days per week
Preferred
1+ years of professional experience deploying and maintaining AI agents in production environments that interact with tools, APIs, or real-world workflows
Practical experience designing and implementing evaluations for LLM behavior — including accuracy, safety, reliability, and cost monitoring
Strong understanding of prompt design, context engineering, and guardrail strategies for dependable, interpretable agent behavior
Experience with modern agent frameworks such as LangGraph, CrewAI, or AutoGen, including multi-step reasoning, memory, and orchestration patterns
Hands-on experience with fine-tuning and data curation for improving model performance
Benefits
Open and transparent culture
Life insurance, long and short-term disability coverage
Paid maternity and paternity leave
Fertility Benefits
Generous vacation time, plus three 4-day summer holiday weekends
Excellent medical, dental, and vision benefits
401k Plan with company matching
Bi-annual swag drops with cool Podium gear and apparel
A stellar HQ (Utah) gym with local professional coaches and classes offered
Onsite HQ (Utah) child care center, subsidized for employees
Company
Podium
Podium is a customer communication platform for businesses who interact with customers on a local level.
1001-5000 employees
H1B Sponsorship
Podium has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
2023 (3)
2022 (3)
2021 (4)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$422.65MKey Investors
Y Combinator Continuity FundIVPAlbum VC
2022-10-31Series Unknown
2021-11-15Series D· $201M
2020-04-07Series C· $125M
Leadership Team
Eric Rea
Co-founder & CEO
Dennis Steele
Co-Founder
Recent News
2025-11-25
2025-11-19
Company data provided by crunchbase