Community Blood Center of Greater Kansas City · 4 months ago
COLLECTION SUPERVISOR
St Joseph, MO
Full-time
Hybrid
Entry, Mid Level
1+ years expCommunity Blood Center of Greater Kansas City is responsible for blood collection and donor care. They are seeking a Collection Supervisor who will oversee staff in blood collection activities, ensure compliance with procedures, and promote a positive image of the organization in the community.
Health CareHospitalMedical
Responsibilities
Supervises blood collections at mobiles/fixed sites
Trained on all tasks required of Donor Care Technician I and II (as applicable) and Senior Donor Care Technician (as applicable)
Functions as resource for staff concerning donor criteria and vein suitability, for donors’ questions and concern and with difficult venipunctures
Reviews QC reports
Ensures staff compliance with SOPs
Determines job assignments, breaks and meal times for staff
Coordinates with mobile chairperson and volunteers
Handles or seeks help for emergencies that occur
Ensures compliance with CBC safety policies and procedures
Maintains confidentiality of personal information regarding donors and staff
Responds to staffing problems, donor/staff complaints and counsels donor and staff as needed
Provides written evaluation of staff concerning performance and compliance with SOPs
Provides documentation when needed regarding staff behavior and/or attendance problems
Promotes customer service and a positive image of CBC to community
Maintains prompt and regular attendance
Responsible for responding to temperature/humidity alarms (as applicable)
Responsible for maintaining and reconciling monthly equipment inventory
Must be able to confidently communicate and interpret intermediate information in English to all members of the public and CBC staff
Qualification
Required
High school diploma or equivalent
Supervisory experience required
Current CPR certification or obtain within six months of hire
Valid MO Class E Driver's License or KS Class C Driver's License with excellent driving history
FLEXIBILITY TO WORK VARIOUS SCHEDULES IS A MUST
Excellent written and verbal communication skills to successfully communicate with staff, donors and chairpersons
Strong interpersonal skills to interact positively with a variety of individuals
Excellent customer service skills
Critical thinking and problem solving skills
Ability to work independently and as a part of a team
Ability to supervise a large, diversified staff
Excellent organizational skills and ability to multi-task
Computer skills
Good driving skills (if applicable)
Ability to meet projected production goals
Ability to manage staff within attendance and performance guidelines
Excellent knowledge of donor criteria and the interview and blood collection procedures
Excellent knowledge of vein suitability
Excellent knowledge of blood collection complications and care procedures to follow
Preferred
Degree in Business or Biological Science preferred or equivalent experience
Phlebotomy experience preferred. (Willing to train phlebotomy skills.)
Prefer an individual with at least 12 months experience in Blood collections, Phlebotomy and CBC, DA, AABB and OSHA regulations
Phlebotomy skills
Company
Community Blood Center of Greater Kansas City
Fifty years ago, a group of Kansas City area physicians, hospital and civic leaders became the first architects of today's Community Blood Center.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase