Member Care Champion/Medical Assistant jobs in United States
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Enara Health · 4 months ago

Member Care Champion/Medical Assistant

Enara Health is a pioneering obesity and medical weight loss start-up in Silicon Valley, focused on delivering personalized treatment plans through innovative solutions. The Member Care Champion/Medical Assistant is responsible for overseeing member care processes, ensuring efficient communication and support between clinical teams, and providing high-quality service to members.

AppsFitnessHealth CareMedical

Responsibilities

Be the friendly face that greets our members, manage the check-in process efficiently while collecting up to date insurance and payment information, measure and record vital signs accurately, and communicate effectively with our providers
Conduct non-invasive diagnostic procedures like body measurements, body composition testing, metabolic testing, and EKGs, all while ensuring accuracy and compliance
Coordinate follow-up appointments, reach out to members who missed their appointments, and assist with rescheduling to keep everything on track
Handle phone calls, voicemails, emails, and member app messages with patience and a smile, providing timely and accurate responses
Collaborate with other departments to address member concerns and ensure comprehensive and effective solutions

Qualification

Medical technology proficiencyGoogle Suite proficiencySpanish fluencyArabic fluencyEmpathyCommunication skillsAdaptabilityProblem-solvingTeam collaboration

Required

Minimum of 1 year related work experience in healthcare
Proficiency in Google Suite (Documents, Sheets, Forms)
Proficiency with medical technology, including EMR and mobile apps

Preferred

Passionate about Obesity medicine, nutrition, fitness
Spanish or Arabic language fluency

Company

Enara Health

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Enara Health is a fitness app that offers personalized weight loss programs with professionals such as doctors, dietitians, and assistants.

Funding

Current Stage
Growth Stage
Total Funding
$8.99M
Key Investors
Offline Ventures
2023-04-07Series Unknown· $2.99M
2022-04-04Seed· $6M

Leadership Team

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Lexi Naylor
Senior Partnership Manager
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Company data provided by crunchbase