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Randy Marion Automotive · 4 months ago

Internet Sales Consultant

Salisbury, NC

Full-time

Onsite

New Grad, Entry Level

Randy Marion Automotive is seeking an Internet Sales Consultant who will respond to customer inquiries and maximize profit potential on Internet sales. The role involves effective communication with customers, assisting in vehicle selection, and coordinating Internet promotions.

Automotive

Comp. & Benefits

Responsibilities

Communicates effectively with Internet customers and prospects according to their preferred method of communication, whether by phone, by email or in person

Has thorough knowledge of all dealership products and services

Satisfies the transportation needs of Internet-generated customers

Sells/leases and delivers to an established goal

Directs customers to product information resources, including those available on the Internet

Assists customers in selecting vehicles

Understands the psychology of Internet customers and works with them accordingly to draw them into the store for proper vehicle demonstration and to close the transaction

Checks email frequently and responds to inquiries immediately. Delivers messages intended for other departments promptly. Notifies customers that their messages have been forwarded to the appropriate personnel for prompt attention

Handles all Internet sales inquiries personally

Coordinates Internet promotions with other dealership sales promotions and advertising

Ensures that the website address is prominently displayed throughout the dealership, e.g., on business cards, flyers, pens and all dealership advertising

Researches auto-buying services on the Internet and acts as liaison with any services the dealership uses to promote its site or advertise

Works with webmaster to update the website frequently to attract new and repeat visitors

Takes photos of dealership inventory for use on the dealership site

Maintains an ongoing customer database to capture repeat business

Knows and understands the federal, state and local laws that govern retail automobile sales

Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals

Keeps abreast of new products, features, accessories etc., and their benefits to customers

Attends product and sales training as requested by sales manager

Schedules first service appointment

Attends sales meetings

Maintains a professional appearance

Other tasks as assigned

Qualification

Internet sales knowledgeCustomer communicationProduct knowledgeSales strategyProfessional appearance

Required