Northwest Bank · 4 months ago
Loan Operations Loss Mitigation Servicing Coordinator
Warren, PA
Full-time
Hybrid
Mid, Senior Level
5+ years expNorthwest Bank is a financial institution seeking a Loan Operations Loss Mitigation Servicing Coordinator. This role involves creating, reviewing, and executing loan documents for Loss Mitigation loans and providing ongoing support throughout the loan's life, while also acting as a backup for the Loan Operations Support Manager.
BankingFinancial Services
Responsibilities
Prepare or review Loss Mitigation loan documentation
Communicate with Loss Mitigation to ensure proper core maintenance is completed
Reconcile and balance General Ledger accounts daily
Act as point of contact between the lender and Credit Administration for impaired loans
Respond to customer inquiries with exemplary customer service in established service agreements
Order third-party vendor documents as directed by Loss Mitigation
Complete a thorough review and understanding of the approval documents
Ensure total document and data integrity attributes to comply with CECL data points
Assist with core system release testing and merger-related cleanup as necessary
Train new hires to ensure consistency and standardization in processing and understanding loss mitigation transactions
Complete disbursements and draws as directed from Loss Mitigation
Maintain and track documentation exceptions as applicable
Monitor and reconcile reports as they apply to Loss Mitigation and perform follow-up as necessary with internal and external business partners
Serve as subject matter expert for all Loss Mitigation transactions
Update department procedures as applicable
Ensure compliance with Northwest’s policies and procedures, and Federal/State regulations
Navigate Microsoft Office Software, computer applications, and software specific to the department to maximize technology tools and gain efficiency
Work as part of a team
Work with on-site equipment
Qualification
Required
Create, review, and execute loan documents for Loss Mitigation loan
Act as ongoing support throughout the life of the loan
Prepare or review Loss Mitigation loan documentation
Communicate with Loss Mitigation to ensure proper core maintenance is completed
Reconcile and balance General Ledger accounts daily
Act as point of contact between the lender and Credit Administration for impaired loans
Respond to customer inquiries with exemplary customer service in established service agreements
Order third-party vendor documents as directed by Loss Mitigation
Complete a thorough review and understanding of the approval documents
Ensure total document and data integrity attributes to comply with CECL data points
Assist with core system release testing and merger-related cleanup as necessary
Train new hires to ensure consistency and standardization in processing and understanding loss mitigation transactions
Complete disbursements and draws as directed from Loss Mitigation
Maintain and track documentation exceptions as applicable
Monitor and reconcile reports as they apply to Loss Mitigation and perform follow-up as necessary with internal and external business partners
Serve as subject matter expert for all Loss Mitigation transactions
Update department procedures as applicable
Ensure compliance with Northwest's policies and procedures, and Federal/State regulations
Navigate Microsoft Office Software, computer applications, and software specific to the department to maximize technology tools and gain efficiency
Work as part of a team
Work with on-site equipment
Preferred
Bachelor's degree in business administration or finance
5-6 years of banking experience
5-6 years of customer service experience
Knowledge of loss mitigation loan products, loan support, credit policy, compliance and interpretation of legal and regulatory issues
Knowledge of loan documentation including the ability to read, interpret and make judgements from the documentation
Company
Northwest Bank
Northwest Bank is a financial firm that offers banking, lending, payments, and wealth management solutions.
1001-5000 employees
H1B Sponsorship
Northwest Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (7)
2023 (3)
2022 (1)
2021 (5)
2020 (3)
Funding
Current Stage
Late StageLeadership Team
Louis Torchio
President & Chief Executive Officer
Ronald J. Seiffert
President & CEO
Recent News
2025-10-31
2025-10-10
Company data provided by crunchbase