SoFi · 4 months ago
IT Asset Management Data Analyst (ServiceNow)
San Francisco, CA
Full-time
Onsite
Senior Level
5+ years expSoFi is a next-generation financial services company and national bank that is redefining the way financial services power human potential. They are seeking an IT Asset Management Data Analyst to configure, maintain, and support the ServiceNow SAM, HAM, APM, and CMDB modules, ensuring compliance and optimizing costs while collaborating with various internal teams.
CreditCredit CardsFinancial ServicesFinTechLendingWealth Management
Responsibilities
Design, implement, and maintain the CMDB data model, ensuring it aligns with the business's IT infrastructure and the Common Service Data Model (CSDM)
Develop and enforce governance policies to ensure the accuracy, completeness, and health of CMDB data. This includes defining data standards, managing relationship mappings between Configuration Items (CIs), and resolving data conflicts
Configure and manage ServiceNow Discovery to automatically populate the CMDB with CI data
Configure and maintain integrations with external systems to ensure the CMDB and ITAM data are always current and accurate
Integrate with cloud platforms like AWS, Azure, and Google Cloud to track and manage cloud-based assets
Create and maintain CMDB health dashboards and reports to provide actionable insights for IT and business stakeholders
Automate the entire asset lifecycle, from procurement and deployment to maintenance and decommissioning, using ServiceNow workflows
Define processes and implement automation for asset reconciliation
Design, configure and maintain the Hardware Asset Management (HAM Pro) and Software Asset Management (SAM Pro) modules and provide guidance and training to fully leverage their functionality
Define requirements, collaborate with the ServiceNow developers, validate the results and production implementation of forms, business rules, automation, workflows and custom integrations
Qualification
Required
Minimum 5 years of SME experience in ServiceNow HAM Pro, SAM Pro, CMDB and APM modules
Deep understanding of ITAM best practices, hardware lifecycle management, and compliance frameworks
Deep knowledge of the Common Service Data Model (CSDM)
ServiceNow Administrator certification (or equivalent ITAM certifications)
Analytical expertise paired with a data-driven approach to problem-solving
A passion for continuous improvement and automation of manual tasks
Expertise and experience in building a highly complete and accurate CMDB
Exceptional communication, negotiation, and stakeholder management skills across technical and non-technical audiences
Bachelor's degree in Information Technology, Business Administration, or a closely related field
Preferred
Background in Financial services or regulated industries strongly preferred
Experience in ServiceNow development is a plus
Company
SoFi
SoFi is a finance company that offers a range of lending and wealth management services.
1001-5000 employees
H1B Sponsorship
SoFi has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (213)
2024 (117)
2023 (131)
2022 (118)
2021 (81)
2020 (42)
Funding
Current Stage
Public CompanyTotal Funding
$12.25BKey Investors
Fortress Investment GroupPGIMQatar Investment Authority
2025-12-04Post Ipo Equity· $1.5B
2025-07-29Post Ipo Equity· $1.5B
2025-04-17Post Ipo Debt· $3.2B
Leadership Team
Anthony Noto
CEO
Jeremy Rishel
Chief Technology Officer
Recent News
Business Wire
2026-01-07
2026-01-06
dcm.com
2025-12-31
Company data provided by crunchbase