Senior Account Manager - Client Services jobs in United States
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Later · 4 months ago

Senior Account Manager - Client Services

positionUnited States
timeFull-time
remoteRemote
seniorityMid, Senior Level
money$105K/yr - $115K/yr
date5+ years exp

Later is a leader in social media and influencer marketing software, services, and data, trusted by leading brands and agencies worldwide. They are seeking a Senior Account Manager to act as a trusted advisor and strategic partner to their customers, overseeing influencer marketing campaigns and ensuring measurable ROI and long-term value. This role involves strategic consulting, campaign execution, and relationship management, guiding junior team members and influencing product and service improvements.

AppsiOSMarketing
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Comp. & Benefits

Responsibilities

Own a portfolio of customer relationships from onboarding through renewal, ensuring adoption, satisfaction, and retention
Act as a trusted advisor by providing strategic recommendations that align influencer programs with customer business goals
Lead strategic business reviews (SBRs) and campaign wrap reports, delivering insights that shape future strategy
Oversee influencer campaign delivery from kickoff through reporting, ensuring content quality, on-time execution, and alignment to KPIs
Partner with customers on post-sale strategy, sharing best practices and actionable insights to optimize performance
Manage budgets, contracts, and deliverables with precision, providing transparent updates and proactive issue resolution
Project manage campaigns by delegating executional tasks to Coordinators/Co-Ops, while serving as a mentor and coach
Collaborate cross-functionally with Sales, Strategy, Research, and Product teams to deliver seamless client experiences
Represent the customer and influencer voice internally, escalating insights and feedback to shape platform and service improvements
Analyze campaign performance data to generate actionable insights for customers and internal teams
Identify risks and opportunities early, providing proactive solutions to drive stronger results
Contribute to evolving best practices as the influencer marketing industry and Later’s platform capabilities grow

Qualification

Influencer marketing experienceCampaign managementProject management skillsAnalytical mindsetRelationship managementCommunication skillsEmpathyMentoring skillsCustomer-first mindsetCollaboration skillsEmotional intelligencePresentation skillsIntegrity

Required

5–7+ years of experience in influencer marketing, campaign management, or social media; agency or paid media background preferred
Proven success acting as a strategic advisor, delivering recommendations that map to client business goals
Strong project management skills, with the ability to balance multiple accounts and priorities
Excellent communication, relationship management, and presentation skills
Analytical mindset, able to interpret data and translate insights into action
Experience mentoring or coaching junior team members
High integrity, empathy, and a strong customer-first mindset
Expertise with influencer or marketing platforms; ability to become an expert in the Later Influence™ platform

Benefits

Various benefits plans

Company

Later

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Glassdoor3.8
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Later is the world’s first Social Revenue Platform
dateFounded in 2014
location
Vancouver, British Columbia, CAN
people-size201-500 employees
web-link
http://www.later.com

Funding

Current Stage
Growth Stage
Total Funding
$1.3M
Key Investors
Aspect Ventures
2022-04-27Acquired
2015-09-01Seed
2014-12-27Seed· $1.3M

Leadership Team

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Ian MacKinnon
Co-Founder/Chief Technology Officer
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Recent News

Canadian News Wire
Later Drives Full-Funnel Influencer Marketing Impact with New Affiliate Campaign Capabilities, Leveraging a Strategic Partnership with Mavely
2024-10-22
Company data provided by crunchbase