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IDC · 4 months ago

Datacenter Business Analyst only W2

Dallas, TX

Contract

Hybrid

Mid Level

3+ years exp

IDC is a company that specializes in data center management, and they are seeking a Datacenter Business Analyst to enhance their operational processes. The role involves maintaining DCIM tools, documenting project details, and developing reporting tools to support decision-making.

Business IntelligenceCommunitiesConsultingInformation Technology

Responsibilities

Understand and maintain the DCIM Tools used in Data Centers

Document Project details, technical requirements, nonfunctional requirements, as applicable

Document and understand current operational processes, find issues, and discover improvement opportunities

Document MOPs, work with the stakeholders to plan and list down the specific steps needed for a release

Assist with project planning, management, and scope control throughout the project

Develop and implement reporting tools, dashboards, and data visualizations to track key performance indicators (KPIs) and support decision-making

Perform other project or operational duties as assigned such as creating JIRA Tickets, Send MoM, follow ups and maintaining documentation on Confluence and other MS Office tools

Should be able to travel to various locations as needed for project needs

Qualification

Data Center Infrastructure ManagementJIRAConfluenceData VisualizationProject ManagementAnalytical SkillsTroubleshooting SkillsOrganizational SkillsCommunication SkillsCollaboration Skills

Required

Prior Data Center Infrastructure Management (DCIM) experience

Work efficiently and independently - applying analytical, troubleshooting, and organizational skills to support day-to-day operations and project work

Ability to travel to other facilities is required

Working knowledge and experience with JIRA, Confluence, Project, and Visio

Ability to align project tasks and technical solution with the Business Requirements

Proactive and can work independently

Must be able to multi-task effectively

Great organizational skills

Excellent communication skills

Strong collaboration and troubleshooting skills

JIRA : 3 years (Required)

Data Center Infrastructure Management (DCIM)Tool: 3 years (Required)

Ability to Commute: Dallas, TX 75201 (Required)

Company

IDC

Glassdoor3.3

IDC provides market intelligence solutions, advisory services, and events for the information technology and other related markets. It is a sub-organization of International Data Group.

Founded in 1964

Framingham, Massachusetts, USA

1001-5000 employees