Tansky Sawmill Toyota · 4 months ago
Body Shop Customer Service Representative
Columbus, OH
Full-time
Onsite
New Grad, Entry LevelTansky Sawmill Toyota is a family-owned automotive company known for its community involvement and customer-centric approach. They are seeking a Body Shop Customer Service Representative to provide exceptional service to customers, manage appointments, and handle billing and complaints effectively.
Automotive
Responsibilities
Triage appointments and incoming customers
Answer phones and direct inquiries to the proper department and follow up in a timely manner
Calculate the customer’s bill using the dealership’s computer system
Make changes accurately and issue receipts to customers
Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
File Service Repair Orders
Qualification
Required
Excellent communication skills
Basic accounting skills
Detail-oriented
Experience with Microsoft Office suite
Automotive experience a plus
Ability to communicate customers' interests, needs, and requests to management and sales personnel
Professional personal appearance
Benefits
Medical + Dental insurance
401k match program
Paid training
Paid time off
Company
Tansky Sawmill Toyota
For 50 years, Tansky Sawmill Toyota has been serving the Dublin, OH, area with new Toyota models, quality used vehicles, exceptional auto repair and car service, and high-end OEM car parts.
Founded in 1968
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase