Levin Furniture & Mattress · 7 hours ago
Full-Time Office Associate
Pittsburgh, PA
Full-time
Onsite
New Grad, Entry Level
$15.25/hr - $15.25/hrAshley HomeStore is a family-owned company committed to caring for its employees, customers, and community. They are seeking Full-Time Office Associates to accurately enter sales transactions, provide exceptional customer service, and support store staff in a friendly environment.
FurnitureRetail
Responsibilities
Accurately enter sales transactions and order details into the Storis system
Verify order information and resolve discrepancies
Complete documentation efficiently, including cash balances, deliveries, sales and service orders, and account balances in compliance with company guidelines
Provide exceptional customer service by handling a high volume of inbound calls and counter inquiries
Process payments and assist with customer questions or concerns
Respond to customer inquiries across multiple channels (phone, web, chat, mail, fax, etc.)
Meet or exceed performance standards for service quality, accuracy, and productivity
Complete and process credit applications, financing paperwork, and payments
Verify all paperwork related to order processing for accuracy
Communicate professionally with internal and external partners
Maintain organized files and processes to support productivity
Provide clerical support to store staff as needed
Perform additional duties as assigned
Qualification
Required
Excellent verbal and written communication and listening skills
Strong attention to detail with the ability to complete paperwork accurately and efficiently
Basic reading, comprehension, and numerical reasoning skills
Proficiency with Microsoft Office and general computer applications
Excellent organizational and time-management skills
Outstanding customer service skills
High school diploma or equivalent combination of education and experience required
Ability to sit, stand, bend, stoop, and reach regularly
Ability to remain in a stationary position for extended periods
Ability to communicate clearly with customers and coworkers
Ability to operate office equipment and observe details to complete assigned responsibilities
Preferred
Familiarity with Storis, RingCentral phone systems, Package AI routing software, and company intranet systems is preferred
Previous clerical or office experience preferred
Benefits
Increased Pay Rates – Earn more at Ashley HomeStore
Paid Training – Comprehensive, blended training approach
Career Growth Opportunities – We love to promote from within
Excellent Benefits – Medical, Dental, Vision, Life & Disability Insurance
401(k) & Paid Time Off (PTO)
Generous Employee Discount
Friendly, Supportive Team Environment
Beautiful Showroom featuring top brands and current trends
Company
Levin Furniture & Mattress
Levin Furniture & Mattress has a long history of supporting the communities in which we work and live.
Founded in 1920
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2017-11-27Acquired
Leadership Team
Matt Schultz
Chief Executive Officer
Jennifer M.
HR Business Partner
Recent News
Furniture Today
2025-06-16
2025-04-09
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