IntePros ยท 2 weeks ago
Remote: Collections and Deductions Analyst
United States
Full-time
Remote
Senior Level
5+ years expIntePros is seeking an experienced Collections and Deductions Analyst to join our global client in the healthcare services industry. This role involves managing large, complex portfolios and requires expertise in reconciling customer disputes and maximizing payment recovery.
ConsultingInformation TechnologyStaffing Agency
Responsibilities
Monitor and analyze customer disputed invoices and short-payments across a high-volume portfolio
Conduct detailed reviews of customer accounts, considering purchase history, payment patterns, credit exposure, and business strategy
Evaluate and track past-due accounts receivable to mitigate credit risk
Assess account creditworthiness and determine appropriate order holds or releases
Investigate and resolve cash application discrepancies on customer accounts
Review aged items for potential bad debt write-offs and process refund analyses
Perform adjustments to ensure accurate customer account balances
Contact customers directly to resolve open items and secure payment on overdue balances
Collaborate with Sales, Operations, Logistics, and Distribution teams to resolve account issues and guide order release decisions
Escalate risks and potential credit issues while maintaining strong cross-functional communication
Prepare monthly and ad-hoc reports for key stakeholders
Maintain accurate records of customer discounts, allowances, and deductions in SAP
Track and resolve deduction issues, including researching bank statements and cash applications
Generate credit memos in accordance with SOPs to resolve disputes
Ensure compliance with GAAP, SOX, and internal policies across all accounts receivable processes
Support internal and external audits of deductions, payments, and write-offs
Identify accounts requiring placement with collection agencies or third-party services
Drive recovery of invalid disputed receivables
Negotiate and structure customer payment plans
Ensure compliance with US GAAP in all customer account reporting
Recommend write-offs for uncollectible invoices and disputed balances
Qualification
Required
Associate degree in Accounting or Finance required; Bachelor's degree preferred
Minimum 5 years of A/R dispute resolution experience in a large organization, with direct use of vendor portals
Minimum 5 years of cash application research and analysis
Minimum 5 years of experience with A/R systems such as SAP or Oracle in large corporate environments
Minimum 5 years of experience working cross-functionally with diverse teams at varying organizational levels
Proven track record in managing very large, complex portfolios ($200MM+)
Strong knowledge of GAAP and SOX requirements in a publicly traded company
Advanced Excel skills (formulas, pivot tables, v-lookups, etc.)
Ability to thrive in a fast-paced, global team environment
Company
IntePros
IntePros is an established, woman-owned, privately-held technology and business services consulting agency committed to building long-term relationships and helping more companies leverage the power of a more diverse workforce.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Loren Kovalcik
CEO
Company data provided by crunchbase