Plyco Corporation · 4 months ago
Inside Sales/Customer Service Representative
Plyco Corporation is a leading supplier of products to the post frame, metal clad building, and commercial construction industries. They are seeking a positive and professional Inside Sales/Customer Service Representative to provide customer service, manage orders and inquiries, and communicate with outside sales to meet customer needs.
Building MaterialConstructionManufacturing
Responsibilities
Provide customer service through phone, email, and faxed in orders
Input orders and quotes in the system and manage customer inquiries for various products offered
Communicate with Outside sales to satisfy customer order needs and concerns in a timely manner
Keep up to date with product offering and product changes
Member of a multi person call center answering sales calls and customer inquiries
Qualification
Required
Provide customer service through phone, email, and faxed in orders
Input orders and quotes in the system and manage customer inquiries for various products offered
Communicate with Outside sales to satisfy customer order needs and concerns in a timely manner
Keep up to date with product offering and product changes
Member of a multi person call center answering sales calls and customer inquiries
On-site in Elkhart Lake, Wisconsin
Provide attention to detail in performance of duties as required
Excellent verbal and written communication
Proficient in MS Office, excel spreadsheets, SBT/CSI helpful
Work professionally with customers and fellow company employees
Preferred
Minimum of two years' experience of inside sales taking customer orders is preferred
Building Material Supply experience is preferred; however, training will be provided
Benefits
Health Insurance
Vacation
Paid Holidays
STD, LTD and Life Insurance