VetsEZ · 4 months ago
Data Migration Engineer (Remote Opportunity)
VetsEZ is currently seeking a Data Migration Engineer to join a team to support the PTEMS contract with the Department of Veterans Affairs. The position will focus on migrating, validating, and maintaining large volumes of contact center workforce management (WFM) data, ensuring accuracy, consistency, and availability in support of operational efficiency across thousands of daily interactions.
DatabaseInformation ServicesInformation TechnologySoftware
Responsibilities
Support the migration of workforce management data across legacy and modern platforms within the PTEMS environment
Assist with data mapping, transformation, and validation processes to ensure accuracy and compliance with VA standards
Collaborate with engineers, analysts, and operations teams to troubleshoot data quality issues and implement corrective actions
Document migration processes, workflows, and technical procedures for operational and compliance needs
Monitor and validate data transfers, ensuring consistency between source and target systems
Participate in system cutovers, reconciliations, and post-migration validation activities
Provide technical support for ongoing data migration, integration, and reporting efforts
Contribute to cross-functional meetings with technical and business stakeholders to align on migration goals and timelines
Qualification
Required
Bachelor's degree in Computer Science, Data Analytics, or related field (or equivalent work experience)
2+ years of experience in data migration, data integration, or related technical role
Hands-on experience with SQL for querying, validation, and troubleshooting
Familiarity with ETL tools, data mapping, and data transformation techniques
Strong attention to detail with excellent documentation and communication skills
Ability to work collaboratively in a remote, cross-functional environment
Preferred
Experience supporting VA, federal, or large-scale contact center programs
Familiarity with workforce management platforms (e.g., Verint, NICE, Aspect) or related contact center systems
Exposure to data visualization/reporting tools such as Power BI or Tableau
Knowledge of federal data compliance standards and migration best practices
Ability to obtain a Government clearance
Benefits
Medical/Dental/Vision
401k with Employer Match
PTO + Federal Holidays
Corporate Laptop
Training opportunities
Remote Opportunity