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Penn Medicine, University of Pennsylvania Health System · 3 months ago

Transport Operations Center Specialist (Full-time, Evening and Overnight)

Lancaster, PA

Full-time

Onsite

New Grad, Entry Level

Penn Medicine is dedicated to providing high-quality medical care and innovative research. The Transport Operations Center Specialist is responsible for coordinating patient transfers and transports, ensuring effective communication and operational efficiency within the healthcare system.

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Responsibilities

Receive Pre hospital emergency medical reports and share pertinent clinical information with emergency department clinical staff Emergency Department Charge Nurse

Receive Medical command calls and ensure timely connection with appropriate medical command provider

Coordinate outgoing patient transports ensuring efficiency, accuracy and with adherence to standard work

Communication to clinical areas upon EMS arrival for transports- Proactive approach to ensuring patient readiness prior to transports

Coordinates Helicopter landings at LGH

Updates established PA Medic with Hospital overcrowding and divert status alerts

Receives emergency clinical alert calls from LGH Suburban Outpatient Pavillion

Coordination center for intra Penn Medicine transfers in conjunction with the established Penn medicine transfer center

Coordinates EMS response call for Perinatal emergency code alerts

Coordinates and communicates with Duke Street and or Women's and Babies hospital supervisor as needed, IE informing of MCI events, Communicating about Divert and or Overcrowding status

Communication with local emergency responders if internal incident exceeds internal capabilities, collaboration with emergency management team at LGH and or with Incident command structure when activated - HICS Standards

Maintain Taxi Voucher utilization

Qualification

EMTTransport coordinationScheduling experienceMedical terminologyClosed loop communicationMulti-taskingOrganizational skillsInterpersonal skills

Required

H.S. Diploma/GED

Preferred

EMT

Experience with scheduling

Experience with coordination activities

Familiar with basic medical nomenclature

Experience with multi-tasking

Strong organizational skills

Strong interpersonal skills

Closed loop communication

Experience with pre hospital transport coordination

Ancillary healthcare experience

Knowledge of healthcare medical terminology

Associate of Arts or Science

Bachelor of Arts or Science

Benefits

One of the finest prepaid tuition assistance programs in the region

Company

Penn Medicine, University of Pennsylvania Health System

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Penn Medicine is a world leader in academic medicine, setting the standard for cutting-edge research, compassionate patient care, and the education of future health care professionals.

Founded in 1765