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Aparium Hotel Group · 1 day ago

Catering Sales Manager

Alexandria, VA

Full-time

Onsite

Mid, Senior Level

Aparium Hotel Group is a sophisticated hotel brand known for its unique approach to hospitality. The Catering Sales Manager is responsible for delivering exceptional guest experiences by executing sales activities, maintaining client relationships, and collaborating with various hotel departments to ensure smooth operations.

HospitalityTravel

Responsibilities

Execute sales activities to achieve budgeted goals

Assist in the annual budgeting plan

Properly analyze business to ensure booking guidelines and parameters for proper function space to guestroom ratio is appropriate for hotel’s best interests

Aggressively build and maintain professional and active relationships with clients and parties and convention bureau managers, recognizing these key sources as our primary lead generators

Negotiate with clients and achieve maximum revenue/profit potential while satisfying clients’ needs

Communicate effectively with hotel stakeholders to ensure client’s needs and expectations are satisfied

Maintain files by proper and expedient client dialogue documentation, adherence to trace dates and maintaining files on active trace

Support and plan special sales activities, promotions and client events

Proble- solve with other departments as needed to book business into the hotel e.g. salvaging of accounts threatening cancellation, groups that have outgrown confirmed space

Prepare resumes for groups prior to group arrival

Lead resume review meetings with applicable departments

Conduct pre- and post-conference meetings as appropriate

Enlist senior management and leverage relationships to interact with tentative or prospective clients in order to book business

Enhance the hotel’s community image by actively participating in associations, events, clubs and boards

Stay ahead of hotel competition- their new developments, services and amenities to ensure competitive knowledge and strategy are current

Assume active ownership of assigned sales territory and respond to specific market needs, initiates needed action and suggest to sales leadership any necessary actions

Perform all responsibilities in a timely and efficient fashion, following established policy and projecting a favorable image of the hotel

Discuss, support and innovate key service and product differentiators on an ongoing basis

Comply with hotel standards for sales while working harmoniously and professionally with co-workers and Executive Committee

Perform tasks and projects that support client schedules and sales revenue achievement such as assisting with telephone volume, walk-in site inspections, and evening and weekend appointments

Excellent product knowledge of hotel facilities, capacities and room dimensions as well as to have same knowledge of competitive hotels

Plan, attend and/or participate in meetings with hotel associates as well as pre-convention meetings

Qualification

Catering Sales ManagementBanquet Operations KnowledgeClient Relationship ManagementSales Strategy DevelopmentNegotiation SkillsProfessionalismTeam CollaborationCommunication SkillsOrganizational SkillsProblem Solving

Required

Willing to work a flexible schedule in order to accomplish all required tasks. Your schedule may vary, which may include days, nights, weekends, and holidays

Work with integrity, confidentiality and discretion

Work in a safe, prudent and highly organized manor

Superior oral, written and computer skills

Guide and monitor business ethics and good business practice

Always conduct self in a most professional manner to reflect the hotel standards

Highly organized and can plan multiple activities and meet deadlines with the ability to maintain a positive and professional demeanor at all times

Participate in Lobby Duty Program

Available to cross train as directed

Knowledge of Sales, Reservation and Room's distribution functions

All other responsibilities assigned by management

Maintain a good working relationship with other associates by promoting teamwork and fostering a harmonious working climate

Partake in a positive work ethic and surrounding environment