Rilla ยท 3 months ago
Customer Success - 2027 Intern
New York, NY
Internship
Onsite
Intern
Start in 2027Rilla is a leading conversation intelligence software company focused on outside sales. They are seeking a Customer Success Intern to understand customer challenges, collaborate with sales and product teams, and drive account growth through data analysis and relationship building.
Sports
Responsibilities
Facilitate a smooth and successful onboarding experience for customers, ensuring their long-term success with Rilla
Build relationships with our clients and develop deep empathy for their workflows and requirements. This will involve visiting clients in person
Measure and communicate impact through the use of product analytics and financial metrics, including ROI analyses and case studies
Drive customer account growth through persuasive storytelling supported by data, taking ownership of the NRR metric
Coordinate with our Account Managers to drive large upsell opportunities for enterprise customers
Qualification
Required
Excellent communication skills
You can move, think, act, and learn extremely fast
You have an insane intrinsic drive and hustle in you that makes you want to learn more and do better every day
You're energized by building a startup from the very beginning working in the office
Company
Rilla
Rilla is the leading virtual ridealong software for outside sales and service.
Founded in 2014
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase