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DHL Supply Chain · 4 months ago

Sr Payroll Specialist

Westerville, OH

Full-time

Onsite

Senior Level

5+ years exp

DHL Supply Chain is a global leader in logistics and supply chain services, employing over 600,000 people worldwide. They are seeking a Sr Payroll Specialist to lead administrative functions within the payroll department, assist with compliance, and manage payroll records for over 350,000 employees across 28 countries. This role involves collaboration, process improvement, and maintaining strong relationships with HR and Payroll Operations.

DeliveryLogisticsSupply Chain Management

Responsibilities

Leads Payroll Support team

Assigns tasks to members of team as appropriate

Aligns metrics to meet department goals

Collaborates on special projects as needed or requested by management

Leverages subject matter expertise to support customer inquiries while providing education on tools, process and policy, and source documentation

Provides recommendations for process improvements and possible solutions to meet business needs

Updates and creates SOP’s related to payroll support area as needed

Handles escalated phone calls and tickets when appropriate

Develops and maintains strong working relationships with peers and managers across HR and Payroll Operations function and other lines of business

Responds to phone and email inquiries providing policy advice and instruction

Inputs data to computerized payroll systems to prepare weekly and biweekly payroll, including updating and adjusting employee master file records upon notice of changes to deductions or status

Completes standard payroll processing activities, such as: computes wage and overtime payments, calculates and records payroll deductions, and processes requests for off-cycle payments

Answers routine questions (via email and phone) from employees and management regarding payroll matters

Performs standard administrative tasks, including answering phones, preparing reports, maintaining records, and tracking information using case management tool

Audits and processes payroll information submitted by Business Partners for accuracy, policy compliance and completeness

Creates manual checks and tracks paycheck shipments

Maintains confidentiality of employee and company data

Qualification

Multi-state payroll processingADP VantageKronos TimekeepingMetrics trackingPayroll practices knowledgeExcel skillsBilingual (Spanish)Communication skills