Apply on Employer Site

Justworks · 2 weeks ago

Analyst, Insurance Benefits

New York, NY

Full-time

Hybrid

Mid Level

$76K/yr - $83K/yr

3+ years exp

Justworks is a company that provides access to a wide range of world-class benefits, including insurance and retirement options. They are seeking an Insurance Benefits Analyst to manage the day-to-day operations of various benefit programs, resolve issues with insurance carriers, and collaborate with internal teams to improve existing systems and implement new offerings.

Bookkeeping and PayrollComplianceEmployee BenefitsHealth InsurancePayments

Responsibilities

Perform day-to-day operations for our health insurance offerings, including:

Work with insurance carriers to resolve escalated issues including enrollment errors, plan coding issues, and other discrepancies

Identify and flag bugs and errors impacting the processing of file feeds to our carriers

Review and process network data files from carriers, uploading as needed

Coordinate system implementation of new benefits and report changes in systems/procedures across teams

Maintain vendor and internal partner SLAs

Work with internal stakeholders including Product, Engineering, Legal, and Finance and external stakeholders including Benefit Partners when necessary to resolve escalated issues

Own any system bug investigation and remediation

Gather and analyze customer benefits data and other sensitive information, utilizing SQL, Excel, and proprietary systems

Identify and resolve errors in benefits operations using creative technical solutions

Collect plan and pricing data from carriers, and work within the carrier's systems to enroll groups and individuals

Maintain and execute regular filing and/or any additional regulatory duties

Track, analyze and report on regular KPIs

Create various operational tools and dashboards as needed

Partner with other team members on various project work as needed

Partner with the ProdEng team to help determine investments that would increase our overall efficiency

Performs other related duties as needed

Qualification

SQL knowledgeAnalytical skillsData management skillsHealth InsuranceBenefit PlansCommunication skillsDetail-orientedTime managementCross-functional collaborationTableau experienceJira experienceExcel experienceConfluence experience