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Transdev North America · 4 months ago

Fleet Maintenance Service Writer

Bronx, NY

Full-time

Onsite

New Grad, Entry Level

$20/hr - $25/hr

Transdev North America is a leader in mobility solutions operating across the U.S. and internationally. They are seeking a Maintenance Shop Service Writer to ensure efficient vehicle maintenance scheduling and manage orders, while providing excellent customer service and maintaining safety standards.

AutomotiveHospitalityTransportationTravel

No H1B

Responsibilities

Opens work request immediately upon receipt

Closes work request immediately upon completion of quality inspection

Answers telephone for shop lines and schedules repair appointments

Maintains vehicle information files

Takes road call information, communicates with Lead Technician, Operations Manager, or General Manager to dispatch mechanic or outside service

Contacts outside vendors to arrange mechanical repairs, using information given

Arranges pick-up of outside repairs

Files work orders with PM sheets, DVIR (operator write up), and maintains unit file related information

Runs review reports as needed

The above duties are not meant to restrict initiative, but rather to define minimum activities. These duties may be altered to suit the needs of the company as needed

Qualification

Service Writer experienceComputer skillsData entryMicrosoft applicationsDocument organizationOffice equipment useCustomer serviceVerbal communicationWritten communicationFast-paced environment

Required

Previous Service Writer experience

Able to work in a fast paced environment

Strong computer, data entry, Microsoft, and database applications skills and experience

Excellent verbal and written communication skills

Able to use standard office equipment

Understand how to file and organize documents

Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason

Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.)

Successfully pass a pre-employment drug screen