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YWCA Seattle | King | Snohomish · 1 day ago

Receptionist - Maple Valley

Maple Valley, WA

Full-time

Onsite

New Grad, Entry Level

$25/hr - $26.50/hr

YWCA Seattle | King | Snohomish is the region’s largest non-profit organization focused on the needs of women. The Receptionist/Van Driver will provide transportation and operational support to residents transitioning from incarceration, while ensuring high-quality service and adherence to organizational policies.

CommunitiesMedical

Responsibilities

Provides safe, timely and courteous transportation for residents while providing quality service

Adheres to all YWCA Passage Point (PP) policies with regard to transport of adults and children

Assists residents with any special needs during transportation; such as carrying packages, opening doors, assisting residents onto and out of the vehicle and to the point of destination

Provides miscellaneous pickup and delivery services as directed

Tracks and coordinates approved transportation destinations

Works in coordination to provide transportation with PP case managers or any YWCA program staff that support PP residents

Answers telephone, responds to requests for information and resources, makes referrals to outside resources, provides customer service to office guests

May perform general office duties including filing, faxing, copying and mailings

Calls for maintenance and repair or replacement office equipment (in consultation with the Program Manager)

May maintain filing systems and performs record-keeping duties for check requests and timesheets

May provide support to Department Director and Program Manager during hiring processes, including logging and organizing applications and setting appointments

Guest sign in and sign out, checking guest list, and ensuring compliant with guest policy with residents

Assists YWCA staff when requested with deliveries and donations and with volunteer projects

Assure that clients, staff, volunteers and community partners are treated with respect and dignity regardless of race, ethnic background, gender or socioeconomic background

Performs other duties as assigned

Qualification

Safety precautionsCommunities of colorRacismPovertyCustomer serviceEmergency responseCritical thinkingWork independently

Required

Must have valid Washington State Driver License and insurance and an acceptable driving record. No more than 2 moving violation within a year period and no accidents within 3 years

Must pass criminal background check and YWCA driving test

Must be knowledgeable of all safety precautions and comply with safety procedures

Must be able to work with ethnically and economically diverse population both children and adults

Ability to react calmly in emergency situations and be considerate

Experience working with communities of color

Demonstrated understanding of the intersection of racism and poverty

Ability to work evenings and weekends

Ability to work semi-independently without direct supervision by following all policies and procedures and the ability to follow through on assigned tasks