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International Rescue Committee · 4 months ago

Public Benefits & Healthcare Navigation Intern

New York, NY

Internship

Hybrid

Intern

The International Rescue Committee (IRC) responds to humanitarian crises and helps restore health and safety to those affected. They are seeking a Public Benefits & Healthcare Navigation Intern to support screening and enrollment activities for benefit programs, assist clients in accessing services, and develop educational materials related to public benefits systems.

CharityCommunitiesHumanitarianNon ProfitSocial

No H1B

U.S. Citizen Only

Responsibilities

In coordination with Healthcare Benefit Navigators, support screening and enrollment activities for benefit programs such as Medicaid, NYC Care, SNAP, WIC, FairFares, Child Care Vouchers, IDNYC, etc.; accompanying clients to related public benefits appointments as needed for support

Sort and review public benefits related mail; contacting clients to share relevant updates

Assist in scheduling client medical and dental appointments as needed

In collaboration with the Healthcare Benefits Navigators and other team members, develop relevant educational materials to support client access, knowledge and navigation of public benefits systems; delivery of workshops to clients as needed

Collaborate with other Health & Wellness Department interns on the development/updating of a Community Resources

Guide through desk review and outreach activities

Keep thorough and accurate case file documentation in Program folders and related excel spreadsheets

Keep all digital files up to date and create new digital client files as needed

Adhere to IRC policies, particularly those related to confidentiality and client privacy

Display sensitivity to cultural and personality differences of clients. Respect their beliefs and values

Provide translation and interpretation when necessary

Other related duties as assigned

Qualification

Social sciencesPublic benefits knowledgeMicrosoft OfficeData trackingFile managementMulticultural environmentPatienceTranslationInterpretationCultural sensitivityJudgmentWillingness to learnEffective communicationFlexibilityPositive attitude

Required

Interns must be based in US, must be a US citizen or have US work authorization, must be enrolled in post-secondary institution or have graduated from a post-secondary institution within last 2 years

Undergraduate level studies in social sciences, international relations or a related field

Strong desire to help refugees and other migrant communities rebuild their lives in New York

Ability to work independently, exercise good judgement, and have high attention to detail

Competency in Microsoft Office, data tracking, and file management

Effective communication skills

Demonstrates ability to work effectively in a multicultural environment

Patience, understanding, flexibility, and an unceasingly positive attitude

Willing to learn about IRC history, philosophy, global work, and local efforts

Willing to adhere to IRC volunteer and workplace policies

Preferred

Languages desired but not required: Haitian Creole, Arabic, Spanish, French and Russian

Benefits

10 sick days

10 US holidays

20-25 paid time off days depending on role and tenure

Medical insurance starting at $143 per month

Dental starting at $6.50 per month

Vision starting at $5 per month

FSA for healthcare and commuter costs

A 403b retirement savings plans with immediately vested matching

Disability & life insurance

An Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles